Library & Building Policies

The Howard-Tilton Memorial Library is a place for learning and scholarly reflection. The library staff and administration strive to provide such a place for all of our users. To this end, library users are asked to follow the policies of the library and the university:
Library Code of Conduct


Late-Night Access Policy

Beginning Monday, January 23, new security turnstiles will be in operation during the evenings at the entrance to Howard-Tilton Memorial Library.   At 8:00 PM each night, access to the library will be limited to active Tulane affiliates and anyone with a Howard-Tilton Memorial Library borrowing card.  Lusher and International High School students will not be allowed in the building after 8:00 PM.  A Tulane ID or library borrowing card will be required for entry.  At 1:00 AM each night, access to the library will be limited to active Tulane affiliates only.  A Tulane ID will be required for entry after 1:00 AM.  An officer will be available to assist with any problems, answer questions, and monitor new security cameras installed throughout the library building from a security desk at the entrance.

Frequently Asked Questions about this policy

·         Why are these changes taking place?
 
The Library is one of the busiest and most accessible buildings on campus.  While we want to be as welcoming as possible to the entire community, our primary mission is to serve Tulane students and faculty.  To do so effectively, we want to create an environment that is as safe as possible without being too restrictive.  We believe that limiting access to the building at certain times, coupled with some other safety measures, will help everyone feel more secure when using our facilities.
 
·         What other security measures are in place at the library?
 
In addition to the entrance changes, we have also installed an increased number of security cameras on every floor.  The cameras operate 24/7 and record everything in their lines of sight.  They are networked and can be viewed remotely by the Tulane police.  We also have a Tulane security officer patrolling the building in the evening hours (in addition to the monitor at the entrance).  That officer brings all users down to the first floor after 1:00 AM to help ensure a safer environment.  Security is everyone’s concern.  If your observe unusual, threatening, or unsettling behavior in the library, please call TUPD (at 504-865-5911) and/or notify library staff on the first floor of the building.

·         Does this change affect other Tulane libraries?
 
No, these changes apply only to Howard-Tilton.  Other campus libraries will continue to have their own hours of operation and access policies.  See our web site (library.tulane.edu) for further details.
 
·         I am a Tulane student and left my ID in my room.  Will you still let me in?
 
You can still access the library prior to 8:00 PM without any form of ID.  After 8:00 PM, if you do not have your Tulane ID, you will need to present a picture ID (such as a driver’s license) to the security guard at the front desk.  That guard will then check to verify that you are a current student, and then allow you into the library.
 
·         I have a guest who is not a Tulane affiliate but comes with me to the library.  Can they still get in?
 
If you have a guest that wishes access to the building after 8:00 PM, he/she will need to present a picture ID (such as a driver’s license) to the security guard at the front desk.  They will then need to sign in with the guard, who will allow them access to the building.
 
·         Does this mean the building will be open 24/7?
 
While there are currently no plans to open the building 24/7, this setup would allow us to extend the building’s hours in the future, if circumstances warrant.
 
·         I have been coming in to the library for years even though I am not a Tulane student, staff member, faculty member, or alum.  Why can’t I get in now?
 
Anyone is welcome to continue to use the library prior to 8:00 PM.  The building will have open access 12.5 hours a day.  Also, no one will be asked to leave the building after 8:00 PM, unless they are in violation of the library code of conduct.  Patrons in the building prior to 8:00 PM are welcome to continue to use the building, but if they leave and try to re-enter, they will need to show an ID.  We restrict access during the evening and late-night hours to help ensure the safety of our students and staff.



Library Disaster Plan

Library Disaster PlanLibrary Disaster Plan PDF

Howard-Tilton Memorial Library maintains a disaster plan that lays out procedures for several types of emergencies including but not limited to storm events. This copy of the plan Library Disaster Plan PDF is for the general public; it omits some nonpublic information such as alternate contact info for library personnel, equipment lists, etc. For information about university-wide emergency procedures see Tulane’s Emergency Management homepage.


Food & Drink Policy

Food is permitted in the following areas of the library: the basement lounge and in the cafe area across from PJ's. If you must carry food with you -- food that you intend to consume somewhere other than the Library -- please keep it in your backpack or other closed bag while you are in the Library. Drinks should only be in covered cups, spill-proof mugs, or similar containers. No canned beverages or open cups are allowed. Library staff will have final approval over any sort of beverage container allowed in the library and reserve the right to exclude any container for any reason. If you observe a spill, please notify a staff member right away. Thank you for helping to preserve your resources.


Cell Phone Use

Many people come to the library to find a quiet place to read and to study. Please respect others' need for quiet and observe these guidelines for cell phone use in the library. Please turn the ringer sound off on your cell phone before entering the building. Please use a quiet voice when answering your cell phone. The library reserves the right to ask patrons to leave the building if they are using cell phones in restricted areas or disturbing others in any area of the library.

Cell phone use is acceptable in:

  • Learning Commons
  • Elevator lobbies
  • Snack lounge and telephone lobby in the basement

Cell phone use is prohibited in:

  • All stack areas
  • Reading room areas
  • Study and seminar rooms
  • Library Instruction Room
  • Microforms and Newspapers area
  • Music & Media Center
  • The Latin American Library
  • Service desks

Computer Use

Please see the Computing & Printing services section.


Quiet Study Area

The library should be a place conducive to study, but its space limitations and lack of study rooms often make it difficult to find a quiet spot to study. Therefore the Selley Study Commons in the 3rd floor stacks area of the Howard-Tilton Memorial Library has been designated as a quiet study area. Cell phone use is prohibited in this area.

Patrons should refrain from talking or working in groups on the 3rd floor. Students who wish to work in groups should use the elevator lobbies, the Learning Commons, the snack lounge in the basement, or the designated group study rooms available in the 1st floor stacks area. Library patrons who fail to abide by the quiet study policy will be asked to leave the 3rd floor reading area.

Patrons whose quiet study is disrupted are strongly encouraged to contact the Check-Out Desk.


Public Access Policy

The Howard-Tilton Memorial Library is a private library with public access whose primary mission is to serve the students, faculty and staff of Tulane University. Recognizing its value to the greater New Orleans community and its unique resources of broader interest, the Library welcomes visitors and special borrowers. Public access to the Library is not extended to visitors as a surrogate for the general use of public or other academic libraries in the New Orleans area, however. Use of the Library by minors below the age of 14 unaccompanied by an adult is not permitted at any time.

Services and privileges addressed in this policy include walk-in workshops, reference or point-of-use instruction, interlibrary loan and document delivery, mediated online searching, requests for in-process materials, requests for on-order materials, and recommendations for item purchases. Levels of service are determined through the reference interview and are described below for the Library's user groups.

Tulane students, faculty, and staff are given priority assistance and are entitled to all services and privileges listed above. Tulane students, faculty and staff affiliated with programs supported by the Tulane libraries of business, law and medicine receive priority assistance and are entitled to all services and privileges except interlibrary loan, document delivery, and mediated online searching. Tulane alumni with alumni borrowing cards are entitled to most services and privileges except interlibrary loan, document delivery, mediated online searching, Microsoft Office and other licensed software, and off-campus access to research databases.

Visitors and Special Borrowers

Visitors and special borrowers are welcome to use the Library's General Collections, the Special Collections in Jones Hall, and the Library's Government Documents Depository. "Special borrowers" are those included with the CALL and LALINC programs, other reciprocal borrowers, and those who have purchased special borrower cards.

All borrowers with Tulane library cards or reciprocal-, alumni-, and special library cards may request in-process and on-order items and may submit recommendations for new purchases.

For use of the General Collections, visitors and special borrowers may expect basic assistance that includes a brief introduction to searching the local catalog and/or another resource most appropriate to the visitor's needs. For use of the unique materials at Special Collections, visitors and special borrowers may expect basic assistance that includes a brief introduction to searching the local catalog, onsite finding aids, and resources most appropriate to the visitor's needs. More in-depth assistance with Special Collections is available by pre-arrangement or as staff time permits.

Visitors and special borrowers served by other local libraries are expected to use their home library for in-depth instruction or detailed help with research topics. Visitors and special borrowers are identified through the initial reference interview employed with each library user who requests in-depth assistance. Instructors at other schools should not refer their students to Howard-Tilton for resources and services available at their own institution.

Lusher High School Students

Tulane has established a long-term commitment to and partnership with the Lusher Charter School. As part of this partnership, the Howard-Tilton Memorial Library works with the librarian and teachers at Lusher high school to offer borrowing privileges and other services to Lusher students in grades 9-12. For details, see the Lusher School Students and Teachers guide .

International High School of New Orleans Students

Tulane has established a long-term commitment to and partnership with the International High School of New Orleans. As part of this partnership, the Howard-Tilton Memorial Library works with the librarian and teachers at International High School of New Orleans to offer borrowing privileges and other services to International High School of New Orleans students in grades 9-12. For details, see the International High School of New Orleans students and Teachers guide .


Pre-College Students

Use of the Howard-Tilton Memorial Library by pre-college students, except for Lusher and International High students, is not encouraged. The services and resources of the library are designed for study at the undergraduate level and above and are generally not appropriate for pre-college students. Due to limited resources we are not able to offer borrowing privileges, instructional services, or online database access to pre-college students. Therefore we strongly discourage pre-college students from using the Howard-Tilton Memorial Library for research. Pre-college students are encouraged to work with their school’s librarian to determine appropriate local libraries and other sources of information that are available to them.

In cases where pre-college students report they have been sent by their teacher to the Library, the name of the teacher will be obtained and the Dean of Libraries will contact the teacher's school. Unannounced visits by a teacher with a group of pre-college students are not allowed.

Pre-college students are not allowed in the Library during exam periods.


Lost Items

Please return any personal items you find in the library to the Check-Out Desk. Valuables will be kept in a safe in the Check-Out area. If the item is labeled with a name or address, we will attempt to contact the owner. Please bring identification to reclaim valuables. Lost Tulane University photo IDs are sent to the Card Services office at Bruff Commons.

Unclaimed Items
The library may dispose of items still unclaimed after 30 days. Personal copies of books are sent to the Gifts and Exchange department.  Prescription eyeglasses and sunglasses, clothing and other personal items are sent to a charitable organization. Any other items are either recycled or discarded.

Do not leave your valuables unattended in the library! Label your books and other personal items. Report anything suspicious to the Check-Out Desk staff.


Confidentiality Policy

The Tulane University Libraries follow the principles of borrower confidentiality. The staff in Access Services will not divulge any details of a patron's library record to other patrons or agencies unless required to do by law. The library follows the Code of Ethics of the American Library Association. This requires all libraries to protect the patron's right to confidentiality and privacy when using library material.