About Interlibrary Loan
Interlibrary Loan, or ILL, is a free service available to current Tulane students, faculty, and staff whose departments are supported by the Howard-Tilton Memorial Library. To use ILL, just login to the ILL service. Patrons affiliated with Tulane's professional schools of business, law, and medicine (including public health) should request interlibrary loan service from their departmental library.
We provide interlibrary loan services only to individuals affiliated with Tulane University. If you are not affiliated with the University, please seek assistance from your local public library.
Materials obtained through Interlibrary Loan are for your exclusive use. You will be responsible for any late fees, replacement costs for lost materials, and costs for damages. For details, see Loss of or Damage to ILL items.
Items available through interlibrary loan
Typical items include:
- journal articles (photocopies)
- dissertations and theses
- government documents
- patents and industry standards
If an item is missing from the library and the Circulation Department staff cannot locate it, the Interlibrary Loan staff will try to obtain it from another library.
Items usually not available through Interlibrary Loan:
- whole issues of journals and periodicals (except for items held by the Medical School)
- rare materials including manuscripts
- reference materials
- genealogical and heraldic materials
- many dissertations, especially those printed prior to 1970
- books published within the last year, including current fiction
- current textbooks
- films and videos
- CDs, records and audio cassettes
If you have a question regarding the availability of an item, please feel free to contact the Interlibrary Loan Office (504) 865-5610 for assistance.
During most of the year, it takes several business days to obtain an article and 1-2 weeks to obtain a book through interlibrary loan. Many libraries do not lend at all during the winter holidays extending from mid-December through early January.
Time in transit depends on the method chosen for shipping by the lending library. Over half the photocopies we obtain are sent to us electronically via the Internet. Louisiana and the KUDZU consortium libraries ship loans using an express courier service such as FedEx or UPS, which supplies faster service. Many other libraries ship books by U. S. Postal Service library book rate, a slow alternative.
We cannot predict delivery time for any particular request.
If you have an emergency need for a document or book, please contact the Interlibrary Loan Office at (504) 865-5610 for assistance.
Most libraries now send articles via electronic formats, which can be delivered to you the same way. Files may be viewed on ILLiad using the "View | Electronically Delivered Articles" link. Files are in PDF format and may be saved, printed or read on the monitor. Articles are posted electronically only when the library receives them in that format.
Loan Durations and Restrictions
The duration of the loan and any restrictions on using the item are determined by the lending library. The Howard-Tilton Memorial Library Interlibrary Loan Department honors all rules established by lenders. Lending libraries sometimes place special restrictions on the use of loaned items,such as:
- Library Use Only - The lending library will NOT allow the item to be taken from the Howard-Tilton Memorial Library. This means you may still check the item out from interlibrary loan, but you may NOT remove the item from the Library. We will hold your picture ID while you use the material within the library building.
- No Renewals - The lending library will NOT allow renewals. Such items MUST be returned by the original due date.
- No Photocopying - The lending library will NOT allow the item to be photocopied. There may be copyright restrictions on the item, or the item may be subject to damage during photocopying. Please honor this restriction so we may retain our borrowing privileges.
Renewal of interlibrary loan materials
You may request one renewal for each item you borrow, unless the lending library stipulates that no renewals will be accepted. Please use ILLiad to request a loan renewal by viewing your active requests and clicking the Renew Item button. Please make your request at least two days before the item is due so we may contact the lending library for permission to renew.
Loan request cancellations
The most common reason for canceling a request is that the item requested is already available in the University Libraries. If we cancel one of your requests, ILLiad will send you e-mail explaining the reason for cancellation.
We realize that some kinds of materials may be difficult to find in the library catalog. You may find it helpful to consult a research librarian about an item before requesting it through interlibrary loan.
Loss of or damage to interlibrary loan items
Abuse of the interlibrary loan service may result in the loss of your interlibrary loan borrowing privileges, and may result in a suspension of your general circulation privileges. Failure to return materials on time will jeopardize the relationship of the Howard-Tilton Memorial Library with the libraries from which we acquire materials and may prevent us from borrowing items from those libraries for our other patrons.
In the event that an interlibrary loan item is lost or damaged while in your possession, please contact the Interlibrary Loan Department immediately at (504) 865-5610. As with regular library books, the patron is financially responsible for any damage to or loss of interlibrary loan materials, from the time they are picked them up until they are returned. A patron is also responsible for any damage caused by photocopying, even if no specific photocopy restrictions are noted on the material. Should damage occur, please report it to the Interlibrary Loan Office and DO NOT attempt to repair it yourself.
How is my personal information protected?
To protect your personal data and information about your requests, you set a password that enables you to logon to ILLiad and access all your personal information and information about your requests. Only you know your password. It is encrypted and stored by ILLiad and cannot be read by anyone.
We verify your name, social security number, department, and university status (student, faculty, or staff) by looking at information about you that is stored in our patron database and in Tulane University's online directory. Information about you and your requests is stored in ILLiad's database. Employees of the Interlibrary Loan Office are the only individuals who can access this information.