At times a library patron may wish to dispute a library charge such as overdue fines, recall fines, lost, damaged or missing items. The patron should first speak with the supervisor on duty. If the problem is not resolved the patron may fill out an appeal form. Appeal forms are available online and at the Check-Out Desk. All appeals forms must be filled out completely and accurately. Please submit any documentation that will help the Appeals Board make its decision.
The Appeals Board is comprised of three librarians and/or staff members from the various divisions of the library and the Head of Access Services. The Appeals Board meets once a month (only if there are enough appeals to be heard).
The Appeals Board will convene and discuss each appeal. The board will make a decision and a decision form will be sent to the patron with the verdict.
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