ChatChat with the Research Help Desk.
Research Help Desk
Get help at any stage of the research process.
Stop by the Research Help Desk on the 1st floor in the Learning Commons of the Howard-Tilton Memorial Library.
- Fall 2017 Hours (calendar of hours) - Hours may vary.
- Monday–Thursday 9 am - 9 pm
- Friday 9 am - 5 pm
- Saturday Research Help Desk not available
- Sunday Research Help Desk 12 noon - 9 pm
Call the Research Help Desk at (504) 865-5606.
Email the Research Help Desk at firstname.lastname@example.org.
Request a Research Appointment for a personalized, in-depth meeting to discuss your research needs.
Chat with the Research Help Desk.Get help at any stage of the research process at the Research Help Desk.
FAQLibrary Answers - Ask Questions, Find Answers.
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ResearchA brief summary of the Service Type.
Help YourselfFollow step-by-step instructions or use Research and Course Guides to help yourself.
Contact a Subject LibrarianNeed help on a specific topic? Get in touch with one of our librarians.
Request a Research AppointmentIf you’re working on a complex research project you may benefit from a one-on-one Research Appointment where you can discuss your information needs with a librarian.
Research WorkshopsWorkshops on library research skills are available throughout the semester or build a custom workshop to fit your needs and schedule.
Course-related library instructionStudents may be comfortable using Google and Wikipedia to find information but often don’t know where to find evidence to support college-level projects. Librarians can help students go beyond Google for their information needs. They can help students learn to find information, understand how it's produced and valued, and use it ethically to create new knowledge. These abilities are needed not only to successfully complete research projects but to prepare students for life after graduation. Based on the goals of your assignment, an instruction librarian will customize a library workshop for students to learn about the research process, to use subject-specific databases, to locate scholarly sources, and/or to properly cite sources.
Request a library instruction session to be customized for your class or classes
Important information about library instruction sessions:
- Most sessions take place in room 308 or 309 located on the 3rd floor of the Howard-Tilton Memorial Library. Room 308 is room that seats 30 students and is wireless enabled. Room 309 is a hands-on classroom with 20 desktop computers and seating for up to 30 people. We can also visit your classroom or lab. We may ask you to ask your students to bring their laptops to class on the day of the session.
- We appreciate one week, but prefer two weeks, advance notice to prepare for the session and make sure there is a room available in the library.
- The timing of the library session is critical. Students benefit most from a library session when they are aware of the assignment, have chosen a topic and are ready to begin locating information.
- Your involvement in the library session is key to your students’ success. Students will want to ask questions about the assignment and will benefit from hearing about your experiences with library research. If you request a session that you are not able to attend, the librarian will likely ask you to reschedule the library session.
- Librarians will include active learning exercises to engage students in critical thinking skills as well as information literacy skills. Students who know about the research assignment and have a topic or research question in mind can begin gathering research information during class.
Course Guide CreationLibrarians will create an online guide to accompany a research assignment. Guides typically include relevant databases, library research tips, and contact information to make a research appointment. It is not necessary to bring your class to the library to have a course guide created for your assignment.
Assignment Creation AssistanceLibrarians are available to review assignments or assist in the creation of research or information literacy assignments which provide a positive learning experience for students. We can also help faculty to construct assignments that challenge students to go beyond Wikipedia as supporting evidence.
The Library Instruction Program document outlines the library's approach to information literacy.
Contact Sean Knowlton for more information.
Instruction services such as workshops, course guides, and research appointments are available for students and faculty.