Borrowing

  • Borrowing from Howard-Tilton

    Anyone is welcome to use Howard-Tilton. To check out materials form the library, you will need one of the following:

    • Splash: A Splash Card is a Tulane ID for active faculty, staff, and students.
       
    • Alumni: Any former Tulane student may get borrowing privileges with an active card from the Tulane Alumni Office.
       
    • TU/LU: A TU/LU Card is a card for Loyola undergraduates to borrow from Howard-Tilton.
       
    • CALL: A CALL Card is for faculty and graduate students from New Orleans universities to borrow from Howard-Tilton.
       
    • LALINC: A LALINC Card is for faculty and graduate students from Louisiana universities to borrow from Howard-Tilton.
    • Subscriber card: A Subscriber Card is for members of the public to borrow from Howard-Tilton.
      If you are not currently a subscriber, you can become one. Anyone may purchase a Subscriber Card, which entitles patrons not affiliated with Tulane to borrow books from the library. All books are checked out for 28 days, and are subject to recall after two weeks. There is a $250.00 annual fee for a Subscriber card. Cards cannot be renewed until all outstanding fines are paid. Please call the Circulation Desk at 865-5689 for more information. This card may not be used at the Law School and Medical School Libraries. It also cannot be used to access online databases off-campus.
    Choose your affiliation:

    Tulane Undergraduate:
    Book Loan Period 4 weeks
    Borrow Non-circulating Journals No
    Cost of Membership N/A
    Number of Items Allowed 50
    Number of Book Renewals Allowed 3
    Borrow Reserve Materials Yes
    Borrow Tech Equipment Yes
    Borrow Circulating DVDs Yes - 1 Week; Allowed 3 at a time
    Borrow Circulating CDs Yes - 1 Week; Allowed 5 at a time
    Assigned Carrels No
    Tulane Graduate Student:
    Book Loan Period 1 semester
    Borrow Non-circulating Journals Yes - 2 Days
    Cost of Membership N/A
    Number of Items Allowed 50
    Number of Book Renewals Allowed 3
    Borrow Reserve Materials Yes
    Borrow Tech Equipment Yes
    Borrow Circulating DVDs Yes - 1 Week; Allowed 5 at a time
    Borrow Circulating CDs Yes - 2 Weeks; Allowed 7 at a time
    Assigned Carrels Yes - Via Carrel Application Form
    Tulane Faculty:
    Book Loan Period 1 year
    Borrow Non-circulating Journals Yes
    Cost of Membership N/A
    Number of Items Allowed 100
    Number of Book Renewals Allowed 3
    Borrow Reserve Materials Yes
    Borrow Tech Equipment Yes
    Borrow Circulating DVDs Yes - 2 Weeks; Allowed 5 at a time
    Borrow Circulating CDs Yes - 4 Weeks; Allowed 7 at a time
    Assigned Carrels Yes - Via Library Administration Office
    Tulane Staff:
    Book Loan Period 4 weeks
    Borrow Non-circulating Journals No
    Cost of Membership N/A
    Number of Items Allowed 50
    Number of Book Renewals Allowed 3
    Borrow Reserve Materials Yes
    Borrow Tech Equipment Yes
    Borrow Circulating DVDs Yes - 1 week; Allowed 3 at a time
    Borrow Circulating CDs Yes - 1 week; Allowed 5 at a time
    Assigned Carrels No
    Tulane Alumni:
    Book Loan Period 4 weeks
    Borrow Non-circulating Journals No
    Cost of Membership No fee; Must have alumni card from Tulane Alumni Office.
    Number of Items Allowed 25
    Number of Book Renewals Allowed 3
    Borrow Reserve Materials No
    Borrow Tech Equipment No
    Borrow Circulating DVDs Yes - 1 week; Allowed 3 at a time
    Borrow Circulating CDs Yes - 1 week; Allowed 5 at a time
    Assigned Carrels No
    Tulane Library Staff:
    Book Loan Period 1 year
    Borrow Non-circulating Journals Yes
    Cost of Membership N/A
    Number of Items Allowed 50
    Number of Book Renewals Allowed 3
    Borrow Reserve Materials Yes
    Borrow Tech Equipment Yes
    Borrow Circulating DVDs Yes - 2 weeks; Allowed 5 at a time
    Borrow Circulating CDs Yes - 4 weeks; Allowed 7 at a time
    Assigned Carrels No
    Tulane Faculty/Staff Dependents:
    Book Loan Period 4 weeks
    Borrow Non-circulating Journals No
    Cost of Membership N/A. Need a valid card, issued at Check-Out Desk
    Number of Items Allowed 25
    Number of Book Renewals Allowed 3
    Borrow Reserve Materials Yes
    Borrow Tech Equipment Yes
    Borrow Circulating DVDs No
    Borrow Circulating CDs No
    Assigned Carrels No
    Tulane Subscribers:
    Book Loan Period 4 weeks
    Borrow Non-circulating Journals No
    Cost of Membership $250 annual fee
    Number of Items Allowed 25
    Number of Book Renewals Allowed 3
    Borrow Reserve Materials No
    Borrow Tech Equipment No
    Borrow Circulating DVDs Yes - 1 week; Allowed 3 at a time
    Borrow Circulating CDs Yes - 1 week; Allowed 5 at a time
    Assigned Carrels Yes - Via Library Administration Office
    Lusher & International School Students:
    Book Loan Period 4 weeks
    Borrow Non-circulating Journals No
    Cost of Membership Agreement with School
    Number of Items Allowed 10
    Number of Book Renewals Allowed None - Can return books and recheck out for another 4 weeks
    Borrow Reserve Materials Yes
    Borrow Tech Equipment Yes
    Borrow Circulating DVDs No - In-house use only
    Borrow Circulating CDs No - In-house use only
    Assigned Carrels No
    CALL Cards:
    Book Loan Period 4 weeks
    Borrow Non-circulating Journals No
    Cost of Membership N/A. Must have card issued by home library and barcode issued by Check-Out Desk
    Number of Items Allowed 25
    Number of Book Renewals Allowed 3
    Borrow Reserve Materials No
    Borrow Tech Equipment No
    Borrow Circulating DVDs 1 week; Allowed 3 items at a time
    Borrow Circulating CDs 1 week; Allowed 5 items at a time
    Assigned Carrels No
    LALINC Cards:
    Book Loan Period 4 weeks
    Borrow Non-circulating Journals No
    Cost of Membership Must have card issued by home library and barcode issued by Check-Out Desk
    Number of Items Allowed 25
    Number of Book Renewals Allowed 3
    Borrow Reserve Materials No
    Borrow Tech Equipment No
    Borrow Circulating DVDs 1 week; Allowed 3 items at a time
    Borrow Circulating CDs 1 week; Allowed 5 items at a time
    Assigned Carrels No
    TU/LU Cards:
    Book Loan Period 4 weeks
    Borrow Non-circulating Journals No
    Cost of Membership N/A. Must have card issued by home library and barcode issued by Check-Out Desk
    Number of Items Allowed 25
    Number of Book Renewals Allowed 3
    Borrow Reserve Materials No
    Borrow Tech Equipment No
    Borrow Circulating DVDs 1 week; Allowed 3 items at a time
    Borrow Circulating CDs 1 week; Allowed 5 items at a time
    Assigned Carrels No
    Other Borrowers:
    Book Loan Period 4 weeks
    Borrow Non-circulating Journals No
    Cost of Membership Card issued by the library
    Number of Items Allowed 25
    Number of Book Renewals Allowed 3
    Borrow Reserve Materials No
    Borrow Tech Equipment No
    Borrow Circulating DVDs No
    Borrow Circulating CDs No
    Assigned Carrels No
  • Self Check-Out

    Library patrons may now check out their own materials using our contactless Self Check-Out kiosk, or from their phones using an app called meeScan.  The Self Check-Out kiosk is located on the first floor, beside the Check-Out Desk.  Directions on how to use the app and kiosk are below.


    Checking Out Books using the meeScan app

    1. Download and install the meeScan app from the Apple or Android/Google app store. You can either search meeScan or click one of the icons above while using your phone or tablet.  During setup you will have to give the app the following permissions:

              • Allow the app to send you notifications.
              • Allow the app to access your camera in order to scan barcodes on books.
              • Allow the app to access your location so that it can automatically connect to the library.

    2. On launching the app identify you as being at Tulane University and Howard-Tilton Memorial Library.
    3. You can then login by clicking on the green "Start" button and type in your Tulane ID number.
    4. Once logged in, click on the bottom of the screen (where indicated) to start scanning items.
    6. Scan the barcode of the item you wish to borrow.
    7. If you are borrowing more than one item, select the 'scan multiple items' option before you begin.
    8. Once you've finished scanning, click 'Finish' to complete the process. You will then receive an email receipt for all books.

    Please note: Due to the library security system, meeScan will ask you to deactivate the books at the self service station before leaving the library. Please follow the Self Check-Out Instructions (below) to deactivate each book. The app will confirm once the security has been deactivated. Please speak to a member of library staff if you need any assistance the first time and we will be glad to help.


    Self Check-Out Instructions

    1. Swipe your Tulane Splash ID card, with the magnetic strip facing to the right, or press the green START button on the kiosk screen.  Go to step 3.
    2. Swipe your Tulane Spalsh ID card, with magnetic strip facing to the right, or manually type in your Tulane University ID number.
    3. Find the barcode, located inside the back cover of the book.
    4. Place book on top of the demagnetizer next to the kiosk. Make sure that the spine is against the back of the demagnetizer.
    5. Hold the barcode under the red scanner light. When the scanner reads the barcode, the light will turn green and you will hear a beep.
    6. Keep the book’s spine against the demagnetizer until you hear a click.  This is the magnet turning the book’s security tag off.  You may need to run the book back and forth along the back of the demagnetizer.
    7. Each checked out book will appear in a list on the kiosk screen. Please do not remove the book until it appears on the kiosk screen and a green banner appears on the bottom saying you're ready to go.
    8. Repeat for each book you have, then select “Log Out” (upper left hand corner of the screen.
    9. You will receive an email receipt for all books checked out.
  • Alternate Faculty Borrowing Cards

    Alternate Faculty Borrowing Cards allow Tulane faculty members to designate teaching assistants, graduate assistants, or others to check out materials to their library account.  Faculty members may authorize who they choose to check out materials in their name simply by sending them to the library with this card.  To obtain an Alternate Faculty Borrowing Card, the faculty member must come to the Check-Out Desk in person to verify their identity to anyone at the Howard-Tilton Memorial Library Check-Out Desk, fill out and sign a request form that the library keeps on file.  After filling out the form, library staff will issue them the card.  Every item checked out with the Alternate Faculty Borrowing Card is charged to the faculty member's library account just as if it was checked out with the faculty member's Tulane ID.  Alternate Faculty Borrowing Cards do not expire so they may be passed to other student or graduate assistants as the faculty member sees fit.  The faculty member remains fully responsible for all books checked out with the alternate card and responsible for recalling the card when the surrogate terminates from Tulane.
  • Renewing

    Renewing

    Books may be renewed online or in person at the Circulation Desk if the item is not overdue or has not been requested by another patron.

    Books may not be renewed over the phone or via email.

    To renew online:

    1. Go to the Login link in the top right of all library.tulane.edu pages.
    2. Choose account type
      • Library Account for current Tulane students, faculty, and staff. 
      • Guest Account for guests with borrowing cards.
      • login location on library home page
    3. Sign in.
      • Library Account uses your Tulane username and password.
      • Tulane affiliate login page
      • Guest Account uses your barcode, last name, and PIN. If you have not set up a PIN, the default PIN is Tulane 123. For more information, contact the library circulation department at circ@tulane.edu or come to the library Check-Out Desk with a picture ID.
      • Tulane affiliate and non-affiliate login page
    4. Go to My Account, select the items to renew, and click Renew Selected (in Library Account) or Request Renewal (in Guest Account).

    Patrons are limited to 3 consecutive renewals per book.  High school students with borrowing privileges are not allowed to renew.

    Please don't borrow a book on your library card for another person. You will be held responsible for any overdue or lost book charges.

    Returning

    When the library is open, a book may be returned to the book drops located just inside the entrance to the building.  If you require a receipt, return the item at the Check-Out Desk personally. Reserve books must be returned to the Check-Out Desk.

    When the library is closed, a book depository is available to the right of the main entrance for your convenience. However, Reserve books are still subject to fines if not returned to the Check-Out Desk.

    Do not return a checked-out book to the shelf or place it on a book truck. Books are subject to fines for any delay involved in their return to the Check-Out Desk.

  • Borrowing from Other Libraries

    Interlibrary Loan

    Login to Interlibrary Loan

    https://illiad.tulane.edu

    Users now log into the Interlibrary Loan system with their Tulane username and password. Contact the Howard-Tilton Memorial Library Interlibrary Loan Department here.

    About Interlibrary Loan

    Interlibrary Loan, or ILL, is a free service to obtain material not available in the collections of the Tulane libraries for use by current Tulane students, faculty, and staff whose departments are supported by the Howard-Tilton Memorial Library and Turchin Library. To use ILL, just login to the ILL service from the top right of any page of the library website.

    Login location on library home page

    Users log on with their Tulane username and password.

    Patrons affiliated with Tulane's professional schools of law and medicine (including public health) should request interlibrary loan service from Law ILL or Matas ILL.

    We provide interlibrary loan services only to individuals affiliated with Tulane University. If you are not affiliated with the University, please seek assistance from your local public library.

    Materials obtained through Interlibrary Loan are for your exclusive use. You will be responsible for any late fees, replacement costs for lost materials, and costs for damages.

    Items available through interlibrary loan

    Typical items include:
    • books
    • journal articles (photocopies)
    • microfilm
    • dissertations and theses
    • government documents

    If an item is missing from the library and the Circulation Department staff cannot locate it, the Interlibrary Loan staff will try to obtain it from another library.

    Items usually not available through Interlibrary Loan:

    • whole issues of journals and periodicals (except for items held by the Medical School)
    • rare materials including manuscripts
    • reference materials
    • genealogical and heraldic materials
    • many dissertations, especially those printed prior to 1970
    • books published within the last year, including current fiction
    • current textbooks

    If you have a question regarding the availability of an item, please feel free to contact the Interlibrary Loan Office here or at (504) 865-5610 for assistance.

    Delivery Time

    During most of the year, it takes several business days to obtain an article and 1-2 weeks to obtain a book through interlibrary loan. Many libraries do not lend at all during the winter holidays extending from mid-December through early January.

    Time in transit depends on the method chosen for shipping by the lending library. Louisiana and the KUDZU consortium libraries ship loans using an express courier service such as FedEx or UPS, which supplies faster service. Many other libraries ship books by U. S. Postal Service library book rate, a slow alternative.

    We cannot predict delivery time for any particular request.

    If you have an emergency need for a document or book, please contact the Interlibrary Loan Office at (504) 865-5610 for assistance.

    Electronic Delivery

    Most libraries now send articles via electronic formats, which can be delivered to you the same way. Files may be viewed on ILLiad using the "View | Electronically Delivered Articles" link. Files are in PDF format and may be saved, printed or read on the monitor. Articles are posted electronically only when the library receives them in that format.

    Loan Durations and Restrictions

    The duration of the loan and any restrictions on using the item are determined by the lending library. The Howard-Tilton Memorial Library Interlibrary Loan Department honors all rules established by lenders. Lending libraries sometimes place special restrictions on the use of loaned items,such as:

    • Library Use Only - The lending library will NOT allow the item to be taken from the Howard-Tilton Memorial Library. This means you may still check the item out from interlibrary loan, but you may NOT remove the item from the Library. We will hold your picture ID while you use the material within the library building.
    • No Renewals - The lending library will NOT allow renewals. Such items MUST be returned by the original due date.
    • No Photocopying - The lending library will NOT allow the item to be photocopied. There may be copyright restrictions on the item, or the item may be subject to damage during photocopying. Please honor this restriction so we may retain our borrowing privileges.

    Renewal of interlibrary loan materials

    You may request one renewal for each item you borrow, unless the lending library stipulates that no renewals will be accepted. Please use ILLiad to request a loan renewal by viewing your active requests and clicking the Renew Item button. Please make your request at least two days before the item is due so we may contact the lending library for permission to renew.

    Loan request cancellations

    The most common reason for canceling a request is that the item requested is already available in the University Libraries. If we cancel one of your requests, ILLiad will send you e-mail explaining the reason for cancellation.

    We realize that some kinds of materials may be difficult to find in the library catalog. You may find it helpful to consult a research librarian about an item before requesting it through interlibrary loan.

    Loss of or damage to interlibrary loan items

    Abuse of the interlibrary loan service may result in the loss of your interlibrary loan borrowing privileges, and may result in a suspension of your general circulation privileges. Failure to return materials on time will jeopardize the relationship of the Howard-Tilton Memorial Library with the libraries from which we acquire materials and may prevent us from borrowing items from those libraries for our other patrons.

    In the event that an interlibrary loan item is lost or damaged while in your possession, please contact the Interlibrary Loan Department immediately here or at (504) 865-5610. As with regular library books, the patron is financially responsible for any damage to or loss of interlibrary loan materials, from the time they are picked them up until they are returned. A patron is also responsible for any damage caused by photocopying, even if no specific photocopy restrictions are noted on the material. Should damage occur, please report it to the Interlibrary Loan Office and DO NOT attempt to repair it yourself.

    Reciprocal Borrowing

    Through reciprocal borrowing programs, the Howard-Tilton Memorial Library offers borrowing privileges for students and faculty. For specific library policy information, please refer to these pages:

    • LALINC (Louisiana Academic Library Information Network Consortium) enables regional libraries to share resources and services such as interlibrary loan. To participate, graduate students and faculty from LALINC universities need to obtain a LALINC card from their home library. Tulane faculty and graduate students can obtain a LALINC card from the Check-Out Desk on the first floor of Howard-Tilton.

    • OCLC Reciprocal Faculty Borrowing Program - A program offered to faculty at participating institutions which provides borrowing privileges and on-site access to the collections of other participating academic research libraries. It is not a part of the OCLC Interlibrary Loan service. Faculty must first acquire an OCLC Reciprocal Faculty Borrowing Program card from their home library to make use of the privileges at another participating institution. For a list of participating institutions see: https://www.oclc.org/content/dam/oclc/membership/Reciprocal-Faculty-Borrowing-Program.pdf

    • TU/LU - The TU/LU Undergraduate Cooperative Borrowing Project provides undergraduate students at Tulane University and Loyola University of New Orleans with expanded access to a wide array of library materials at Tulane's Howard-Tilton Memorial Library and at Loyola's J. Edgar and Louise S. Monroe Library.
      • To participate, undergraduate students at the two universities need to obtain a TU/LU card from their home library. Tulane undergraduate students can obtain a TU/LU card from the Check-Out Desk on the first floor of Howard-Tilton. The business, medical, and law libraries at Tulane and the law library at Loyola are not participating in this project; therefore your TU/LU card will not be honored at these libraries.
      • TU/LU participants are responsible for the loan periods from the home library and will be responsible for any fees and fines associated with overdue or lost books.


    Center for Research Libraries (CRL) 

    The Center for Research Libraries (CRL) is an international consortium of university, college, and independent research libraries.  Howard-Tilton Memorial Library is a member of this consortium and as a result Tulane students and faculty can utilize interlibrary loan to borrow from the CRL's approximately five million newspapers, journals, dissertations, archives, government publications, and other specialized resources for research and teaching.

    To find materials held by the Center for Research Libraries search the CRL catalog. To borrow CRL materials, Tulane students and faculty may request CRL materials through Howard-Tilton Memorial Library's interlibrary loan service.


  • Borrowing Equipment

    Equipment is available for loan from the Technology Desk in the Learning Commons. Items are available to all Tulane-affiliated patrons. Loan periods and fines are the same for all patrons, regardless of their status. The following equipment is available:

    • Canon Vixia Video Cameras
    • Tripods for Canon Cameras
    • Headphones
    • Headphone Amps
    Item Loan Period Fines
    Canon Camera, Camera Bag, Camera Tripod 24 hours $1.00 per hour ($20 maximum)
    Headphones, Headphone Amps 14 hours $1.00 per hour ($20 maximum)

    For more information, please contact the Technology Desk in the Learning Commons at (504) 862-8646.

  • Request an Item

    Request an item from Offsite Depository
    The Offsite Depository is a storage area for about 700,000 older books and journals. Please use the Request feature in Library Search to request an item from the Offsite Depository. A courier runs between Howard-Tilton, Matas downtown, and the offsite facility, Monday-Friday, in the afternoon. You will be notified when an item is ready for pickup.

    Howard-Tilton pickup: Requests selected for pickup at Howard-Tilton will be available at the Howard-Tilton Check-Out Desk during operatiring hours.

    Matas pickup: Requests selected for pickup at Matas will available at Matas Circulation during operating hours.
     

    If there is a problem with the off-site request, you will receive an email notification.

    For instructions requesting online  through  Library Search, see the steps below.
     
    From Library Search

    1.  Click on "Availability" on the left or scroll down to the "Availability" section. Click on "Sign In."
    2.  Sign in with your Tulane user name and password. 
    Sign in with your Tulane user name and password.
    3.  Click on "Request Delivery."
    4.  If there is more than one copy of the book, chose a copy.
    5.  Choose a pickup location.  
    Choose Howard-Tilton Circ. Desk as a pickup location.

    6.  Click "Send Request".
    7.  You will receive an email if the item cannot be found.
     
    Request an item from Rudolph Matas Health Sciences Library
    The health science print collections of the Matas Library are housed in the second floor of the Medical School Building (1430 Tulane Avenue - Hutchinson Memorial) on Tulane's downtown campus.

    You may place a request online to have those books delivered to the Howard-Tilton Library.

    From the classic catalog

    1.  Click on "Make a Request" in the blue box on the right-hand side of the screen. 
    Click on Make a Request in the blue box on the right-hand side of the screen.
    2.  Sign in with username and password if you are a Tulane affiliate or with your barcode, last name, and PIN if you are a guest borrower.  
    Sign in with username and password if you are a Tulane affiliate or with your barcode, last name, and PIN if you are a guest borrower.
    3.  Click on "Get a book from another Tulane Library". 
    Click on Get a book from another Tulane Library.
    4.  If there is more than one copy of the book, chose a copy.
    5.  Choose "Howard-Tilton Circ. Desk" or "Architecture Library" as a pickup location. 
    Choose Howard-Tilton Circ. Desk as a pickup location.
    6.  Click submit.
    7.  You will receive an email when the item is ready for pickup.
     
    From Library Search

    1.  Click on "Request", next to "Availability" below the title information.
    Click on Request, next to Availability below the title information.
    2.  Sign in with your Tulane user name and password. 
    Sign in with your Tulane user name and password.
    3.  If there is more than one copy of the book, chose a copy.
    4.  Choose "Howard-Tilton Circ. Desk" or "Architecture Library" as a pickup location.  
    Choose Howard-Tilton Circ. Desk as a pickup location.
    5.  Click submit.
    6.  You will receive an email when the item is ready for pickup.
     
    Request an item for Tulane National Primate Research Center
    The library does not maintain a shuttle system between the Uptown campus and Covington. The books can be held at the Check Out Desk of Howard-Tilton Memorial Library for you to come and check out on your schedule. Email circ@tulane.edu with inquiries
    Request an In-Process item
    Materials listed in Library Search as In-Process may be requested by using the Request feature in  Library Search. Due to limited staffing, In-Process items may take 5-7 working days to become available for check out.

    Materials housed in the following locations may be requested but are available for in-house use only and require an appointment to use. Contact Tulane Library Special Collections for an appointment, specialcollections@tulane.edu.

    Location In building use only
    Hogan Jazz Jones Hall, 2nd floor
    Louisiana Research Collection Jones Hall, 2nd floor
    Rare Books Jones Hall, 2nd floor
    SEAA Jones Hall, 2nd floor
  • Reserve Fines

    Fines and Fees Summary Chart

    Item Fine
    Reserve books $1.00 per hour (2-hour reserve)
    $0.60 per day (1- or 3-day reserve)
    Reserve media $1.00 per hour (hourly reserve)
    $5.00 per day (1- or 3-day reserve)


    All charges not collected at the Library's Check-Out Desk are reported to the University Accounting Office for collection by Accounts Receivable.
     
    Overdue Notices

    When a book is overdue, the Library emails an overdue notice. If we do not have your email address, we will send a notice by mail. Failure to receive such a notice does not absolve the borrower's responsibility for fines. The Library fines and other charges collected are not retained in the Library, but are deposited in a general fund of the University. Patrons are responsible to notify the Library directly regarding email or mailing address changes.
     

    Appeals

    At times a library patron may wish to dispute a library charge such as overdue fines, recall fines, lost, damaged or missing items. The patron should first speak with the supervisor on duty. If the problem is not resolved the patron may fill out an appeal form online or at the Check-Out Desk. All appeals forms must be filled out completely and accurately. Please submit any documentation that will help the Appeals Board make its decision.

    Appeals Board

    The Appeals Board is comprised of three librarians and/or staff members from the various divisions of the library and the Head of Access Services. The Appeals Board meets once a month (only if there are enough appeals to be heard).

    Notification

    The Appeals Board will convene and discuss each appeal. The board will make a decision and a decision form will be sent to the patron with the verdict.

    Appeal Fines Form

  • Lost Items and Appeals

    Lost Item Policy
    The purpose of this policy is to ensure that books and media items kept past the library’s stated borrowing periods are returned.   In order to avoid loss within and diminution to the library collections, an overdue book or media item is considered lost 28 days after the due date and the borrower will be charged for its replacement.

    Specifically, when a book is 28 days overdue, the book is declared lost and the patron’s borrowing privilege is suspended.  The patron is charged $100.00 for the replacement cost and a $15.00 processing fee (a total of $115.00) for each book more than 28 days overdue. Replacement cost and processing fees must be paid at the Bursar’s Office.
     
    Returning Lost Books
    If a book declared lost is returned to the library prior to the 35th day after the due date, the $100.00 replacement cost is forgiven and borrowing privileges are restored.  Thirty-six days after the due date, the patron must pay the $100.00 replacement cost and $15.00 processing fee at the Bursar’s Office or submit an appeal.

    Media Items
    When a media item reaches 14 days overdue, the item is declared lost. The patron’s borrowing privileges are suspended and the patron is charged a $100.00 replacement cost and $15 processing fee (total of $115.00) per lost item. Replacement costs and processing fees must be paid at the Bursar’s Office.
     
    If a declared lost item is returned to the library within 21 days of the due date, the $100.00 replacement cost is waived and borrowing privileges are restored; the patron is still responsible for the $15.00 processing fee. If an item has not been returned within 22 days of the due date, the patron’s account will remain blocked until the Bursar’s Office receives full payment or the patron has successfully completed an appeal with the Library.

    Overdue Notices
    For each item borrowed, a courtesy reminder is sent via the patron’s Tulane email address one week before books are due.  Once a due date has passed, a past due notice is sent via email.  An additional overdue notice is sent after an additional 7 days if the book is not returned.  If the library does not have your email address, the notice is sent to the mailing address on file.  Therefore it is the responsibility of the patron that contact information is kept up-to-date in the library system. Failure to receive such a notice does not absolve the borrower's responsibility for fees.  
     
    Appeals
    To dispute a library replacement costs for lost items, the patron should first speak with the Circulation supervisor on duty. If the problem is not resolved the patron may fill out an appeal form online or at the Check-Out Desk. All appeals forms must be filled out completely and accurately. Please submit any supporting documentation that will help the Appeals Board make its decision.

    Appeals Board
    The Appeals Board is comprised of the Head of Access Services and four librarians and/or staff members from the various divisions of the library. It meets once a month when an appeal(s) has been submitted.  The board will convene and discuss each appeal. It will make a decision and a decision form will be sent to the patron with the verdict.

    Appeal Fines Form

  • Make a Payment

    Howard-Tilton Memorial Library is cashless. Cash and checks are no longer accepted at the Circulation Desk in H-TML or in any other departments that accept payment for user services. All lost book fees, late reserve fees, card fees and other service fees are paid electronically from our website. Users will receive an electronic receipt confirming payment and updates to patron accounts will be made once payment is verified. The electronic payment process is secure through our partnership with Formstack and Authorize.net.  

    The payment form can be found on the “About” page with the other online forms. Or you can click the link below:

    https://library.tulane.edu/about/forms/payment-form

  • Suggest a Purchase

  • Scan and Deliver

    Howard-Tilton Memorial Library’s Interlibrary Loan (ILL) department offers Scan and Deliver service for Tulane Uptown campus faculty, undergraduate, and graduate students (not including the Law school). The service includes scanning journal articles or a book chapter or less from the library’s circulating print collections and delivering electronically to the faculty’s or student's interlibrary loan account within two business days. Special Collections materials are not included in the service.

    Faculty and students will submit a request using the Article or Book Chapter form on the Interlibrary Loan web page. To comply with U.S. copyright law, only one book chapter or less or one article from a periodical issue is allowed per request. 

    Faculty and students who have not previously used Interlibrary Loan will need to fill out their Interlibrary Loan account information prior to submitting a Scan and Deliver request.  For more information or assistance, contact the Interlibrary Loan office at ill@tulane.edu or (504) 865-5610.

  • Putting Items on Reserve


    Due to COVID-19 restrictions, course reserves will operate under new policies and procedures beginning the Fall 2020 semester.

    Please note that only faculty and teaching staff can place materials on reserve.
    Howard-Tilton Reserve (including Architecture)

    With the closure of the Architecture Library at Richardson Memorial Hall, Architecture Reserves are now treated the same as Howard-Tilton Reserves.

    Articles & Book Chapters

    We highly recommend that, whenever possible, instructors place journal articles or book chapters on reserve instead of entire works.  Instructors may scan this material themselves, or can request that the library scan them through our Scan & Deliver service.  Once scanned, these articles and chapters may be placed on electronic reserve using the Canvas course management system. This system allows professors to place copies of articles and chapters in PDF format on individual class web pages.For more information about Canvas, contact the Faculty Technology Lab at (504) 862-8594.

    Books

    If an entire work must be used for course reserve, instructors should fill out a Course Reserve form here.  Library staff will then check on each title's availability in electronic format.  If a title is unavailable in electronic format, the library will attempt to purchase two additional print copies of the title, and place all three on 3-day reserves.  If additional print copies are not available, the books may be placed on restricted viewing in our Latin American Library rare books area.  Contact Hayden Battle at (504) 865-5689 for more information.

    Media

    To place video or sound recordings on physical reserve, please complete the online Media Reserves Form . Items will be placed on reserve for courses in the order they are received. Please contact Media Services by phone (504 865-5642) or email if you experience any problems or have questions with the form.

    To place sound recordings on e-Audio Reserves, please complete the online e-Audio Reserves Form . Please note, Media Services will digitize tracks from recordings already in the Library’s collection. If the Library does not yet own the recording, we will make every effort to purchase it. Streaming, non-downloadable e-Audio Reserves will be made accessible through the Sharestream plugin in Canvas only to students enrolled in your course. Please contact Media Services by phone (504 865-5642) or email if you experience any problems or have questions with the form.

    Reserves Policy
    Based on results of a recent study, we will be quarantining physical materials for 72 hours after each use.  This will impact access to print material placed on reserve.

    Instructors planning to place books on course reserve should send that information as soon as possible.  It may take several days for a form to be completely processed.  Please submit book titles via this form.

    Here is what will happen with requests:

    Whenever possible, the library will purchase an e-book version of the title if one is not already available.

    If no e-version is available, the library can scan a limited number of book pages or a book chapter and make them available to you for upload to your Canvas course page.

    If no e-book version is available and the entire book, or a substantial portion of a book, is needed, the library will purchase up to additional 2 print copies (total: 3 copies) to rotate use within a 72 hour period.

    If none of these options is available or feasible, please contact your subject liaison librarian, who will be glad to work with you on your course resource needs.

    Please contact Hayden Battle, head of Access Services, or with further questions.
     
    For Print Reserves:

    The list of reserve items must be submitted on the Reserve Request form. Material borrowed through Interlibrary Loan from another library may not be placed on Reserve.  Materials may be kept on Reserve only for the duration of the specific course for which they are required, and they will not be allowed to remain semester after semester.

    For Electronic Reserves:

    It is the responsibility of the faculty member to oversee the placement of electronic reserve items on the Canvas course management system. The staff of the Faculty Technology Lab, located on the third floor of the library, can assist faculty in scanning and formatting documents to place on Canvas. They can be reached at (504) 862-8594.

    Reserve Processing Time Standards

    Faculty members should scan their own materials for placement on the Canvas system, or request library scans through the Scan & Deliver Service. If any faculty members require assistance, please see the Faculty Technology Lab on the third floor of the library. Please remember that the beginning of the semester is a busy time, so allow enough time to scan and post your articles.

    Copyright Restrictions

    Materials protected under federal copyright law may remain on the system for one semester. If materials are needed for more than one consecutive semester, copyright permission must be obtained from the publisher. It is the responsibility of the faculty member to obtain copyright permission. A copyright notice will be displayed on each course web page.

    General Reserve Rules

    Books can be placed on 3-day or strict reserve as determined by availability.

    All reserve books must be returned directly to the Check-Out Desk. If books are left on study tables or dropped in the outside or inside book bin, the student will be responsible for all fines incurred before the books are returned to the Check-Out Desk.

    3-Day Reserves

    Books in this category cannot be checked out of the library, but must be returned directly to the Check-Out Desk.

    Strict Reserves

    Books in this category cannot be checked out to be taken out of the building, and will be viewed in our Latin American Library rare books area.

    3 Day & 1 Day Media

    Media may be taken out of the library for the number of days indicated and are due any time on the date due. Fines are $1.00 per day until the media is returned or until a maximum of $20.00 is reached.

  • Holds and Recalls

    If you need a book, CD or DVD that is already checked out, you can place a hold on it or request it via ILL.  You can also place a recall by visiting the circulation desk.

    Holds

    Holds are appropriate for items that are due soon or overdue, or when you can wait longer than two weeks. Placing a hold prevents other patrons from checking the item out or renewing their loan. 

    How to Place a Hold Online

    To place a hold on an item through Library Search:

    1.    To place the item on hold, first click on the Request tab.
    2.     Click on the Sign-in link to log in to your library account.
    3.     The Hold option is selected by default.   Next, you need to select a Pickup Location. Uptown patrons should select Howard-Tilton Circ Desk. Patrons may also choose to pick up recalled items at the Matas Library of the Health Sciences downtown.

    To place a hold on an item through the classic catalog:

    1.     Click on the Make a Request link. You will be prompted to log in to your library account.
    2.     Click on "Place a Hold for a checked out item".
    3.     Enter your Splash Card ID or barcode, then click Submit.


    Recalls

    Recalls are used when you need a book within a short time frame.  When a book is recalled, the patron that has the book has 10 days to return it.
     
    How to Place a Recall

    If you wish to place a recall, you must visit the Circulation Desk, located on the first floor of Howard-Tilton Memorial Library.  Circulation staff can manually place a recall on any checked-out book from there.

    Interlibrary Loan

    If you need an item and do not wish to wait for a hold or recall, you can request it via Interlibrary Loan.  Information on using ILL can be found here.