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Services

  • Research & Instruction

  • Borrowing

    • Borrowing from Howard-Tilton

      Anyone is welcome to use Howard-Tilton. To check out materials form the library, you will need one of the following:

      • Splash: A Splash Card is a Tulane ID for active faculty, staff, and students.
         
      • Alumni: Any former Tulane student may get borrowing privileges with an active card from the Tulane Alumni Office.
         
      • TU/LU: A TU/LU Card is a card for Loyola undergraduates to borrow from Howard-Tilton.
         
      • CALL: A CALL Card is for faculty and graduate students from New Orleans universities to borrow from Howard-Tilton.
         
      • LALINC: A LALINC Card is for faculty and graduate students from Louisiana universities to borrow from Howard-Tilton.
      • Subscriber card: A Subscriber Card is for members of the public to borrow from Howard-Tilton.
        If you are not currently a subscriber, you can become one. Anyone may purchase a Subscriber Card, which entitles patrons not affiliated with Tulane to borrow books from the library. All books are checked out for 28 days, and are subject to recall after two weeks. There is a $250.00 annual fee for a Subscriber card. Cards cannot be renewed until all outstanding fines are paid. Please call the Circulation Desk at 865-5689 for more information. This card may not be used at the Law School and Medical School Libraries. It also cannot be used to access online databases off-campus.
      Choose your affiliation:

      Tulane Undergraduate:
      Book Loan Period 4 weeks
      Borrow Non-circulating Journals No
      Cost of Membership N/A
      Number of Items Allowed 50
      Number of Book Renewals Allowed 3
      Borrow Reserve Materials Yes
      Borrow Tech Equipment Yes
      Borrow Circulating DVDs Yes - 1 Week; Allowed 3 at a time
      Borrow Circulating CDs Yes - 1 Week; Allowed 5 at a time
      Assigned Carrels No
      Tulane Graduate Student:
      Book Loan Period 1 semester
      Borrow Non-circulating Journals Yes - 2 Days
      Cost of Membership N/A
      Number of Items Allowed 50
      Number of Book Renewals Allowed 3
      Borrow Reserve Materials Yes
      Borrow Tech Equipment Yes
      Borrow Circulating DVDs Yes - 1 Week; Allowed 5 at a time
      Borrow Circulating CDs Yes - 2 Weeks; Allowed 7 at a time
      Assigned Carrels Yes - Via Carrel Application Form
      Tulane Faculty:
      Book Loan Period 1 year
      Borrow Non-circulating Journals Yes
      Cost of Membership N/A
      Number of Items Allowed 100
      Number of Book Renewals Allowed 3
      Borrow Reserve Materials Yes
      Borrow Tech Equipment Yes
      Borrow Circulating DVDs Yes - 2 Weeks; Allowed 5 at a time
      Borrow Circulating CDs Yes - 4 Weeks; Allowed 7 at a time
      Assigned Carrels Yes - Via Library Administration Office
      Tulane Staff:
      Book Loan Period 4 weeks
      Borrow Non-circulating Journals No
      Cost of Membership N/A
      Number of Items Allowed 50
      Number of Book Renewals Allowed 3
      Borrow Reserve Materials Yes
      Borrow Tech Equipment Yes
      Borrow Circulating DVDs Yes - 1 week; Allowed 3 at a time
      Borrow Circulating CDs Yes - 1 week; Allowed 5 at a time
      Assigned Carrels No
      Tulane Alumni:
      Book Loan Period 4 weeks
      Borrow Non-circulating Journals No
      Cost of Membership No fee; Must have alumni card from Tulane Alumni Office.
      Number of Items Allowed 25
      Number of Book Renewals Allowed 3
      Borrow Reserve Materials No
      Borrow Tech Equipment No
      Borrow Circulating DVDs Yes - 1 week; Allowed 3 at a time
      Borrow Circulating CDs Yes - 1 week; Allowed 5 at a time
      Assigned Carrels No
      Tulane Library Staff:
      Book Loan Period 1 year
      Borrow Non-circulating Journals Yes
      Cost of Membership N/A
      Number of Items Allowed 50
      Number of Book Renewals Allowed 3
      Borrow Reserve Materials Yes
      Borrow Tech Equipment Yes
      Borrow Circulating DVDs Yes - 4 weeks; Allowed 5 at a time
      Borrow Circulating CDs Yes - 2 weeks; Allowed 7 at a time
      Assigned Carrels No
      Tulane Faculty/Staff Dependents:
      Book Loan Period 4 weeks
      Borrow Non-circulating Journals No
      Cost of Membership N/A. Need a valid card, issued at Check-Out Desk
      Number of Items Allowed 25
      Number of Book Renewals Allowed 3
      Borrow Reserve Materials Yes
      Borrow Tech Equipment Yes
      Borrow Circulating DVDs No
      Borrow Circulating CDs No
      Assigned Carrels No
      Tulane Subscribers:
      Book Loan Period 4 weeks
      Borrow Non-circulating Journals No
      Cost of Membership $250 annual fee
      Number of Items Allowed 25
      Number of Book Renewals Allowed 3
      Borrow Reserve Materials No
      Borrow Tech Equipment No
      Borrow Circulating DVDs Yes - 1 week; Allowed 3 at a time
      Borrow Circulating CDs Yes - 1 week; Allowed 5 at a time
      Assigned Carrels Yes - Via Library Administration Office
      Lusher & International School Students:
      Book Loan Period 4 weeks
      Borrow Non-circulating Journals No
      Cost of Membership Agreement with School
      Number of Items Allowed 10
      Number of Book Renewals Allowed None - Can return books and recheck out for another 4 weeks
      Borrow Reserve Materials Yes
      Borrow Tech Equipment Yes
      Borrow Circulating DVDs No - In-house use only
      Borrow Circulating CDs No - In-house use only
      Assigned Carrels No
      CALL Cards:
      Book Loan Period 4 weeks
      Borrow Non-circulating Journals No
      Cost of Membership N/A. Must have card issued by home library and barcode issued by Check-Out Desk
      Number of Items Allowed 25
      Number of Book Renewals Allowed 3
      Borrow Reserve Materials No
      Borrow Tech Equipment No
      Borrow Circulating DVDs 1 week; Allowed 3 items at a time
      Borrow Circulating CDs 1 week; Allowed 5 items at a time
      Assigned Carrels No
      LALINC Cards:
      Book Loan Period 4 weeks
      Borrow Non-circulating Journals No
      Cost of Membership Must have card issued by home library and barcode issued by Check-Out Desk
      Number of Items Allowed 25
      Number of Book Renewals Allowed 3
      Borrow Reserve Materials No
      Borrow Tech Equipment No
      Borrow Circulating DVDs 1 week; Allowed 3 items at a time
      Borrow Circulating CDs 1 week; Allowed 5 items at a time
      Assigned Carrels No
      TU/LU Cards:
      Book Loan Period 4 weeks
      Borrow Non-circulating Journals No
      Cost of Membership N/A. Must have card issued by home library and barcode issued by Check-Out Desk
      Number of Items Allowed 25
      Number of Book Renewals Allowed 3
      Borrow Reserve Materials No
      Borrow Tech Equipment No
      Borrow Circulating DVDs 1 week; Allowed 3 items at a time
      Borrow Circulating CDs 1 week; Allowed 5 items at a time
      Assigned Carrels No
      Other Borrowers:
      Book Loan Period 4 weeks
      Borrow Non-circulating Journals No
      Cost of Membership Card issued by the library
      Number of Items Allowed 25
      Number of Book Renewals Allowed 3
      Borrow Reserve Materials No
      Borrow Tech Equipment No
      Borrow Circulating DVDs No
      Borrow Circulating CDs No
      Assigned Carrels No
      Checking out books, journals, music, and media from the library.

    • Renewing

      Renewing

      Books may be renewed online or in person at the Circulation Desk if the item is not overdue or has not been requested by another patron.

      Books may not be renewed over the phone or via email.

      To renew online:

      1. Go to the Login link in the top right of all library.tulane.edu pages.
      2. Choose account type
        • Library Account for current Tulane students, faculty, and staff. 
        • Guest Account for guests with borrowing cards.
        • login location on library home page
      3. Sign in.
        • Library Account uses your Tulane username and password.
        • Tulane affiliate login page
        • Guest Account uses your barcode, last name, and PIN. If you have not set up a PIN, the default PIN is Tulane 123. For more information, contact the library circulation department at circ@tulane.edu or come to the library Check-Out Desk with a picture ID.
        • Tulane affiliate and non-affiliate login page
      4. Go to My Account, select the items to renew, and click Renew Selected (in Library Account) or Request Renewal (in Guest Account).

      Patrons are limited to 3 consecutive renewals per book.  High school students with borrowing privileges are not allowed to renew.

      Please don't borrow a book on your library card for another person. You will be held responsible for any overdue or lost book charges.

      Returning

      When the library is open, a book may be returned to the book drops located just inside the entrance to the building.  If you require a receipt, return the item at the Check-Out Desk personally. Reserve books must be returned to the Check-Out Desk.

      When the library is closed, a book depository is available to the right of the main entrance for your convenience. However, Reserve books are still subject to fines if not returned to the Check-Out Desk.

      Do not return a checked-out book to the shelf or place it on a book truck. Books are subject to fines for any delay involved in their return to the Check-Out Desk.

      Keep materials you have checked out from the library for longer.

    • Borrowing from Other Libraries

      Interlibrary Loan

      Login to Interlibrary Loan

      https://illiad.tulane.edu

      Users now log into the Interlibrary Loan system with their Tulane username and password. Contact the Howard-Tilton Memorial Library Interlibrary Loan Department here.

      About Interlibrary Loan

      Interlibrary Loan, or ILL, is a free service to obtain material not available in the collections of the Tulane libraries for use by current Tulane students, faculty, and staff whose departments are supported by the Howard-Tilton Memorial Library and Turchin Library. To use ILL, just login to the ILL service from the top right of any page of the library website.

      Login location on library home page

      Users log on with their Tulane username and password.

      Patrons affiliated with Tulane's professional schools of law and medicine (including public health) should request interlibrary loan service from Law ILL or Matas ILL.

      We provide interlibrary loan services only to individuals affiliated with Tulane University. If you are not affiliated with the University, please seek assistance from your local public library.

      Materials obtained through Interlibrary Loan are for your exclusive use. You will be responsible for any late fees, replacement costs for lost materials, and costs for damages.

      Items available through interlibrary loan

      Typical items include:
      • books
      • journal articles (photocopies)
      • microfilm
      • dissertations and theses
      • government documents

      If an item is missing from the library and the Circulation Department staff cannot locate it, the Interlibrary Loan staff will try to obtain it from another library.

      Items usually not available through Interlibrary Loan:

      • whole issues of journals and periodicals (except for items held by the Medical School)
      • rare materials including manuscripts
      • reference materials
      • genealogical and heraldic materials
      • many dissertations, especially those printed prior to 1970
      • books published within the last year, including current fiction
      • current textbooks

      If you have a question regarding the availability of an item, please feel free to contact the Interlibrary Loan Office here or at (504) 865-5610 for assistance.

      Delivery Time

      During most of the year, it takes several business days to obtain an article and 1-2 weeks to obtain a book through interlibrary loan. Many libraries do not lend at all during the winter holidays extending from mid-December through early January.

      Time in transit depends on the method chosen for shipping by the lending library. Louisiana and the KUDZU consortium libraries ship loans using an express courier service such as FedEx or UPS, which supplies faster service. Many other libraries ship books by U. S. Postal Service library book rate, a slow alternative.

      We cannot predict delivery time for any particular request.

      If you have an emergency need for a document or book, please contact the Interlibrary Loan Office at (504) 865-5610 for assistance.

      Electronic Delivery

      Most libraries now send articles via electronic formats, which can be delivered to you the same way. Files may be viewed on ILLiad using the "View | Electronically Delivered Articles" link. Files are in PDF format and may be saved, printed or read on the monitor. Articles are posted electronically only when the library receives them in that format.

      Loan Durations and Restrictions

      The duration of the loan and any restrictions on using the item are determined by the lending library. The Howard-Tilton Memorial Library Interlibrary Loan Department honors all rules established by lenders. Lending libraries sometimes place special restrictions on the use of loaned items,such as:

      • Library Use Only - The lending library will NOT allow the item to be taken from the Howard-Tilton Memorial Library. This means you may still check the item out from interlibrary loan, but you may NOT remove the item from the Library. We will hold your picture ID while you use the material within the library building.
      • No Renewals - The lending library will NOT allow renewals. Such items MUST be returned by the original due date.
      • No Photocopying - The lending library will NOT allow the item to be photocopied. There may be copyright restrictions on the item, or the item may be subject to damage during photocopying. Please honor this restriction so we may retain our borrowing privileges.

      Renewal of interlibrary loan materials

      You may request one renewal for each item you borrow, unless the lending library stipulates that no renewals will be accepted. Please use ILLiad to request a loan renewal by viewing your active requests and clicking the Renew Item button. Please make your request at least two days before the item is due so we may contact the lending library for permission to renew.

      Loan request cancellations

      The most common reason for canceling a request is that the item requested is already available in the University Libraries. If we cancel one of your requests, ILLiad will send you e-mail explaining the reason for cancellation.

      We realize that some kinds of materials may be difficult to find in the library catalog. You may find it helpful to consult a research librarian about an item before requesting it through interlibrary loan.

      Loss of or damage to interlibrary loan items

      Abuse of the interlibrary loan service may result in the loss of your interlibrary loan borrowing privileges, and may result in a suspension of your general circulation privileges. Failure to return materials on time will jeopardize the relationship of the Howard-Tilton Memorial Library with the libraries from which we acquire materials and may prevent us from borrowing items from those libraries for our other patrons.

      In the event that an interlibrary loan item is lost or damaged while in your possession, please contact the Interlibrary Loan Department immediately here or at (504) 865-5610. As with regular library books, the patron is financially responsible for any damage to or loss of interlibrary loan materials, from the time they are picked them up until they are returned. A patron is also responsible for any damage caused by photocopying, even if no specific photocopy restrictions are noted on the material. Should damage occur, please report it to the Interlibrary Loan Office and DO NOT attempt to repair it yourself.

      Reciprocal Borrowing

      Through reciprocal borrowing programs, the Howard-Tilton Memorial Library offers borrowing privileges for students and faculty. For specific library policy information, please refer to these pages:

      • LALINC (Louisiana Academic Library Information Network Consortium) enables regional libraries to share resources and services such as interlibrary loan. To participate, graduate students and faculty from LALINC universities need to obtain a LALINC card from their home library. Tulane faculty and graduate students can obtain a LALINC card from the Check-Out Desk on the first floor of Howard-Tilton.

      • OCLC Reciprocal Faculty Borrowing Program - A program offered to faculty at participating institutions which provides borrowing privileges and on-site access to the collections of other participating academic research libraries. It is not a part of the OCLC Interlibrary Loan service. Faculty must first acquire an OCLC Reciprocal Faculty Borrowing Program card from their home library to make use of the privileges at another participating institution. For a list of participating institutions see: https://www.oclc.org/content/dam/oclc/membership/Reciprocal-Faculty-Borrowing-Program.pdf

      • TU/LU - The TU/LU Undergraduate Cooperative Borrowing Project provides undergraduate students at Tulane University and Loyola University of New Orleans with expanded access to a wide array of library materials at Tulane's Howard-Tilton Memorial Library and at Loyola's J. Edgar and Louise S. Monroe Library.
        • To participate, undergraduate students at the two universities need to obtain a TU/LU card from their home library. Tulane undergraduate students can obtain a TU/LU card from the Check-Out Desk on the first floor of Howard-Tilton. The business, medical, and law libraries at Tulane and the law library at Loyola are not participating in this project; therefore your TU/LU card will not be honored at these libraries.
        • TU/LU participants are responsible for the loan periods from the home library and will be responsible for any fees and fines associated with overdue or lost books.


      Center for Research Libraries (CRL) 

      The Center for Research Libraries (CRL) is an international consortium of university, college, and independent research libraries.  Howard-Tilton Memorial Library is a member of this consortium and as a result Tulane students and faculty can utilize interlibrary loan to borrow from the CRL's approximately five million newspapers, journals, dissertations, archives, government publications, and other specialized resources for research and teaching.

      To find materials held by the Center for Research Libraries search the CRL catalog. To borrow CRL materials, Tulane students and faculty may request CRL materials through Howard-Tilton Memorial Library's interlibrary loan service.


      Request items not available at Howard-Tilton through Inter-Library Loan (ILL) or find out about other Tulane collections.

    • Borrowing Equipment

      Equipment is available for loan from the Technology Desk in the Learning Commons. Items are available to all Tulane-affiliated patrons. Loan periods and fines are the same for all patrons, regardless of their status. The following equipment is available:

      • Canon Vixia Video Cameras
      • Tripods for Canon Cameras
      • Headphones
      • Headphone Amps
      Item Loan Period Fines
      Canon Camera, Camera Bag, Camera Tripod 24 hours $1.00 per hour ($20 maximum)
      Headphones, Headphone Amps 14 hours $1.00 per hour ($20 maximum)

      For more information, please contact the Technology Desk in the Learning Commons at (504) 862-8646.

      Borrow cameras, flip cameras, headphones, laptops, portable hard drives, and tripods.

    • Request an Item

      Request an item from Offsite Depository
      The Offsite Depository is a storage area for about 500,000 older books and journals. These items were moved in 2003 to allow space for newer books to be shelved at the Howard-Tilton Library. Library staff retrieve books once a day, Monday through Friday.

      Howard-Tilton pickup: Requests received by 1pm (Monday-Friday only) will be available at the Howard-Tilton Check-Out Desk after 5pm the same day. Requests received after 1pm on Friday or over the weekend will be available the following Monday (or next open weekday) after 5pm.

      Items that were published before 1841 or that are considered rare or severely damaged may have to be viewed in the Schiro Reading Room on the second floor of Jones Hall which is normally open 10am to 5pm Monday-Friday and 9am to 1pm Saturday. You may call the Howard-Tilton Check-Out Desk at (504) 865-5689 or the Schiro Reading Room at (504) 865-5685 for more information.

      Matas pickup: Requests received by 1 pm (Monday-Friday only) will be available at Matas Circulation the next business day.

      If there is a problem with the off-site retrieval, you will be contacted by email or phone.

      Books in this area may be requested via paper form at the Check-Out Desk and online through a form or online through the classis catalog or Library Search.
      For instructions requesting online  through the classis catalog or Library Search, see the steps below.
       
      From the classic catalog

      1.  Click on "Make a Request" in the blue box on the right-hand side of the screen. 
      Click on Make a Request in the blue box on the right-hand side of the screen.
      2.  Sign in with username and password if you are a Tulane affiliate or with your barcode, last name, and PIN if you are a guest borrower. 
      Sign in with username and password if you are a Tulane affiliate or with your barcode, last name, and PIN if you are a guest borrower.
      3.  Click on "Get a book from another Tulane Library". 
      Click on Get a book from another Tulane Library.
      4.  If there is more than one copy of the book, chose a copy.
      5.  Choose "Howard-Tilton Circ. Desk" as a pickup location. 
      Choose Howard-Tilton Circ. Desk as a pickup location.
      6.  Click submit.
      7.  You will receive an email if the item cannot be found.
       
      From Library Search

      1.  Click on "Request", next to "Availability" below the title information.
      Click on Request", next to "Availability below the title information.
      2.  Sign in with your Tulane user name and password. 
      Sign in with your Tulane user name and password.
      3.  If there is more than one copy of the book, chose a copy.
      4.  Choose "Howard-Tilton Circ. Desk" as a pickup location.  
      Choose Howard-Tilton Circ. Desk as a pickup location.
      5.  Click submit.
      6.  You will receive an email if the item cannot be found.
       
      Request an item from Rudolph Matas Health Sciences Library
      The health science print collections of the Matas Library are housed in the second floor of the Medical School Building (1430 Tulane Avenue - Hutchinson Memorial) on Tulane's downtown campus.

      You may place a request online to have those books delivered to the Howard-Tilton Library.

      From the classic catalog

      1.  Click on "Make a Request" in the blue box on the right-hand side of the screen. 
      Click on Make a Request in the blue box on the right-hand side of the screen.
      2.  Sign in with username and password if you are a Tulane affiliate or with your barcode, last name, and PIN if you are a guest borrower.  
      Sign in with username and password if you are a Tulane affiliate or with your barcode, last name, and PIN if you are a guest borrower.
      3.  Click on "Get a book from another Tulane Library". 
      Click on Get a book from another Tulane Library.
      4.  If there is more than one copy of the book, chose a copy.
      5.  Choose "Howard-Tilton Circ. Desk" as a pickup location. 
      Choose Howard-Tilton Circ. Desk as a pickup location.
      6.  Click submit.
      7.  You will receive an email when the item is ready for pickup.
       
      From Library Search

      1.  Click on "Request", next to "Availability" below the title information.
      Click on Request, next to Availability below the title information.
      2.  Sign in with your Tulane user name and password. 
      Sign in with your Tulane user name and password.
      3.  If there is more than one copy of the book, chose a copy.
      4.  Choose "Howard-Tilton Circ. Desk" as a pickup location.  
      Choose Howard-Tilton Circ. Desk as a pickup location.
      5.  Click submit.
      6.  You will receive an email when the item is ready for pickup.
       
      Request an item from Nadine Vorhoff Women's Center Library
      The Vorhoff Library is transitioning from a circulating collection to a non-circulating special collection library. Books can no longer be checked out directly from the Vorhoff Library. Some books in the collection are being donated to the Howard-Tilton Library but have not yet been moved to the Howard-Tilton building.
      You may place a request to have those books delivered to the Howard-Tilton Library by filling out a paper form at the Check-Out Desk, or online (see below).

      From the classic catalog

      1.  Click on "Make a Request" in the blue box on the right-hand side of the screen. 
      Click on Make a Request in the blue box on the right-hand side of the screen.
      2.  Sign in with username and password if you are a Tulane affiliate or with your barcode, last name, and PIN if you are a guest borrower.  
      Sign in with username and password if you are a Tulane affiliate or with your barcode, last name, and PIN if you are a guest borrower.
      3.  Click on "Get a book from another Tulane Library". 
      Click on Get a book from another Tulane Library
      4.  If there is more than one copy of the book, chose a copy.
      5.  Choose "Howard-Tilton Circ. Desk" as a pickup location. 
      Choose Howard-Tilton Circ. Desk as a pickup location.
      6.  Click submit.
      7.  You will receive an email when the item is ready for pickup.
       
      From Library Search

      1.  Click on "Request", next to "Availability" below the title information.
      Click on Request, next to Availability below the title information.
      2.  Sign in with your Tulane user name and password. 
      Sign in with your Tulane user name and password.
      3.  If there is more than one copy of the book, chose a copy.
      4.  Choose "Howard-Tilton Circ. Desk" as a pickup location.  
      Choose Howard-Tilton Circ. Desk as a pickup location.
      5.  Click submit.
      6.  You will receive an email when the item is ready for pickup.
       
      Request an item to be sent to Mississippi Campuses
      Students, faculty, and staff of the campuses in Madsion and on the Mississippi Coast may request books from Howard-Tilton Library to be sent to Mississippi by using an online form .
      Request an item for Tulane National Primate Research Center
      The library does not maintain a shuttle system between the Uptown campus and Covington. The books can be held at the Check Out Desk of Howard-Tilton Memorial Library for you to come and check out on your schedule. Email circ@tulane.edu with inquiries.

    • Reserve Fines

      Fines and Fees Summary Chart

      Item Fine
      Reserve books $1.00 per hour (2-hour reserve)
      $0.60 per day (1- or 3-day reserve)
      Reserve media $1.00 per hour (hourly reserve)
      $5.00 per day (1- or 3-day reserve)


      All charges not collected at the Library's Check-Out Desk are reported to the University Accounting Office for collection by Accounts Receivable.
       
      Overdue Notices

      When a book is overdue, the Library emails an overdue notice. If we do not have your email address, we will send a notice by mail. Failure to receive such a notice does not absolve the borrower's responsibility for fines. The Library fines and other charges collected are not retained in the Library, but are deposited in a general fund of the University. Patrons are responsible to notify the Library directly regarding email or mailing address changes.
       

      Appeals

      At times a library patron may wish to dispute a library charge such as overdue fines, recall fines, lost, damaged or missing items. The patron should first speak with the supervisor on duty. If the problem is not resolved the patron may fill out an appeal form online or at the Check-Out Desk. All appeals forms must be filled out completely and accurately. Please submit any documentation that will help the Appeals Board make its decision.

      Appeals Board

      The Appeals Board is comprised of three librarians and/or staff members from the various divisions of the library and the Head of Access Services. The Appeals Board meets once a month (only if there are enough appeals to be heard).

      Notification

      The Appeals Board will convene and discuss each appeal. The board will make a decision and a decision form will be sent to the patron with the verdict.

      Appeal Fines Form

      Appeal overdue fines that you have incurred at the library.

    • Lost Items and Appeals

      Lost Item Policy
      The purpose of this policy is to ensure that books and media items kept past the library’s stated borrowing periods are returned.   In order to avoid loss within and diminution to the library collections, an overdue book or media item is considered lost 28 days after the due date and the borrower will be charged for its replacement.

      Specifically, when a book is 28 days overdue, the book is declared lost and the patron’s borrowing privilege is suspended.  The patron is charged $100.00 for the replacement cost and a $15.00 processing fee (a total of $115.00) for each book more than 28 days overdue. Replacement cost and processing fees must be paid at the Bursar’s Office.
       
      Returning Lost Books
      If a book declared lost is returned to the library prior to the 35th day after the due date, the $100.00 replacement cost is forgiven and borrowing privileges are restored.  Thirty-six days after the due date, the patron must pay the $100.00 replacement cost and $15.00 processing fee at the Bursar’s Office or submit an appeal.

      Media Items
      When a media item reaches 14 days overdue, the item is declared lost. The patron’s borrowing privileges are suspended and the patron is charged a $100.00 replacement cost and $15 processing fee (total of $115.00) per lost item. Replacement costs and processing fees must be paid at the Bursar’s Office.
       
      If a declared lost item is returned to the library within 21 days of the due date, the $100.00 replacement cost is waived and borrowing privileges are restored; the patron is still responsible for the $15.00 processing fee. If an item has not been returned within 22 days of the due date, the patron’s account will remain blocked until the Bursar’s Office receives full payment or the patron has successfully completed an appeal with the Library.

      Overdue Notices
      For each item borrowed, a courtesy reminder is sent via the patron’s Tulane email address one week before books are due.  Once a due date has passed, a past due notice is sent via email.  An additional overdue notice is sent after an additional 7 days if the book is not returned.  If the library does not have your email address, the notice is sent to the mailing address on file.  Therefore it is the responsibility of the patron that contact information is kept up-to-date in the library system. Failure to receive such a notice does not absolve the borrower's responsibility for fees.  
       
      Appeals
      To dispute a library replacement costs for lost items, the patron should first speak with the Circulation supervisor on duty. If the problem is not resolved the patron may fill out an appeal form online or at the Check-Out Desk. All appeals forms must be filled out completely and accurately. Please submit any supporting documentation that will help the Appeals Board make its decision.

      Appeals Board
      The Appeals Board is comprised of the Head of Access Services and four librarians and/or staff members from the various divisions of the library. It meets once a month when an appeal(s) has been submitted.  The board will convene and discuss each appeal. It will make a decision and a decision form will be sent to the patron with the verdict.

      Appeal Fines Form

      Information on Lost book and media item policy and appeals

    • Make a Payment

      Howard-Tilton Memorial Library is cashless. Cash and checks are no longer accepted at the Circulation Desk in H-TML or in any other departments that accept payment for user services. All lost book fees, late reserve fees, card fees and other service fees are paid electronically from our website. Users will receive an electronic receipt confirming payment and updates to patron accounts will be made once payment is verified. The electronic payment process is secure through our partnership with Formstack and Authorize.net.  

      The payment form can be found on the “About” page with the other online forms. Or you can click the link below:

      https://library.tulane.edu/about/forms/payment-form

      How to make a payment to Howard-Tilton Memorial Library

    • Suggest a Purchase

      Suggest a purchase for the collection.

    • Scan and Deliver

      Howard-Tilton Memorial Library’s Interlibrary Loan (ILL) department offers Scan and Deliver service for Tulane Uptown campus faculty and graduate students (not including the Law school). The service includes scanning journal articles or a book chapter or less from the library’s circulating print collections and delivering electronically to the faculty’s or graduate student's interlibrary loan account within two business days. Special Collections materials are not included in the service.

      Faculty and graduate students will submit a request using the Article or Book Chapter form on the Interlibrary Loan web page. To comply with U.S. copyright law, only one book chapter or less or one article from a periodical issue is allowed per request. 

      Faculty and graduate students who have not previously used Interlibrary Loan will need to fill out their Interlibrary Loan account information prior to submitting a Scan and Deliver request.  For more information or assistance, contact the Interlibrary Loan office at ill@tulane.edu or (504) 865-5610.

      The Interlibrary Loan (ILL) department offers Scan and Deliver service that includes scanning journal articles or a book chapter or less from the library’s circulating print collections for Tulane Uptown campus faculty and graduate students (not including the Law school).

    • Putting Items on Reserve


      Please note that only faculty and teaching staff can place materials on reserve.

      Howard-Tilton Reserve

      Books

      To place books on reserve, please bring them directly to the Check-Out Desk, along with the completed Book Reserve Form or you can fill the form out online here. Printed copies of this form are also available at the Check-Out Desk. Contact Hayden Battle at (504) 865-5642 for more information.

      Articles & Book Chapters

      Journal articles or book chapters may be placed on electronic reserve using the Blackboard course management system. This system allows professors to place copies of articles and chapters in PDF format on individual class web pages. For more information about Blackboard, contact the Faculty Technology Lab at (504) 862-8594.

      Media

      To place Media Services materials (video or sound recordings) on physical reserve, please print and complete the  Media Course Reserves Form or fill out the form online here. Printed copies of this form are also available in the Music & Media Center, located on the 6th floor of Howard-Tilton Memorial Library. Contact  Media Services at (504) 865-5642  for more information.

      To place sound recordings on e-Audio Reserves, please print and complete the  E-Audio Reserve Request Form or fill out the form online here. Please note, Media Services can digitize or import nearly any format of recording in our collection into a streaming audio file and make it available for online streaming via your Blackboard page. If you require a recording not already in our collection we will make every effort to purchase it. Streaming, non-downloadable E-Audio Reserves can be made available for the duration of the semester during which the materials will be studied or for any portion of the semester. Contact Media Services at (504) 865-5642 for more information.

      Architecture Reserve

      Books

      To place books on reserve at the Architecture Library, please bring them directly to the Architecture Check-Out Desk, along with the completed Architecture Book Reserves form or fill the form out online here.

      Articles & Book Chapters

      Journal articles or book chapters may be placed on electronic reserve using the Blackboard course management system. This system allows professors to place copies of articles and chapters in PDF format on individual class web pages. For more information about Blackboard, contact the Faculty Technology Lab at (504) 862-8594.

      Reserves Policy

      Instructors are encouraged to place books, chapters, test examples, and other study materials on reserve at the Check-Out Desk. Loan periods for reserve materials vary from two hours to three days. Student should return reserve materials directly to the Check-Out Desk to avoid fines. During the last two weeks of the semester, all reserve materials are placed on two hour reserve and are restricted to use within the building, to give all students the opportunity to complete their assigned readings. The library has reserve policies for faculty submitting and students using library reserves.

      For Print Reserves:

      • Only materials (books, pamphlets, etc.) which are designed and required in course work should be placed on Reserve. There are limitations on Reserve shelving space, therefore there is a limit of 50 items for any one course.
      • The list of reserve items must be submitted on the Reserve Request form. The form can be picked up at the Check-Out Desk or downloaded from our web site.
      • Personal books may be placed on Reserve, but the library is not responsible for loss or theft.
      • Material borrowed through Interlibrary Loan from another library may not be placed on Reserve.
      • If material requested for Reserve is housed in one of the other libraries or branches, e.g. Math, Architecture, etc., a notation will be placed on the course list advising that the material is available at that location.
      • Non-book materials (Pamphlets, reprints, etc.) must be forwarded to the Library in suitable binding with the course number, title, and the instructor's name clearly indicated on the cover.
      • Materials may be kept on Reserve only for the duration of the specific course for which they are required, and they will not be allowed to remain semester after semester.

      For Electronic Reserves:

      • It is the responsibility of the faculty member to oversee the placement of electronic reserve items on the Blackboard course management system. The staff of the Faculty Technology Lab, located on the third floor of the library, can assist faculty in scanning and formatting documents to place on Blackboard. They can be reached at (504) 862-8594.
      Reserve Processing Time Standards

      Print Reserves

      Print Reserve items will be available within 48 hours of submission. 

      Electronic Reserves

      Faculty members should scan their own materials for placement on the Blackboard system. If any faculty members require assistance, please see the Faculty Technology Lab on the third floor of the library. Please remember that the beginning of the semester is a busy time, so allow enough time to scan and post your articles.

      Copyright Restrictions

      Print Reserves

      Only a single copy of copyrighted material will be accepted for Reserve. The instructor will be responsible for providing the copy and it must contain on the face the copyright statement: NOTICE:This material may be protected by Copyright Law (Title 17 U.S. Code) Continued use of such a copy for Reserve (for more than one semester) will not be permitted. Photocopied material will automatically be withdrawn from Reserve and returned to the instructor at the end of each academic semester.

      Electronic Reserves

      Materials protected under federal copyright law may remain on the Electronic Reserve System for one semester. If materials are needed for more than one consecutive semester, copyright permission must be obtained from the publisher. It is the responsibility of the faculty member to obtain copyright permission. A copyright notice will be displayed on each course web page.

      General Reserve Rules

      Books can be placed on 3-day, 1-day, or strict reserve as directed by the instructor. During the final examination period each semester, all books on Reserve become strict 2-hour books.

      All reserve books must be returned directly to the Check-Out Desk. If books are left on study tables or dropped in the outside or inside book bin, the student will be responsible for all fines incurred before the books are returned to the Check-Out Desk.

      3-Day & 1-Day Reserves

      Books in this category may be taken out of the library for the number of days indicated and are due at any time on the due date.

      Fines are $.60 per day until the book is returned or until a maximum of $20.00 is reached.

      Strict Reserves

      Books in this category cannot be checked out to be taken out of the building, and have a strict 2-hour time limit. Fines are $1.00 per hour until the book is returned or until a maximum of $20.00 is reached.

      Renewals

      1-day and 3-day reserves cannot be renewed. Strict 2-hour reserves may be renewed only twice.

      3 Day & 1 Day Media

      Media may be taken out of the library for the number of days indicated and are due any time on the date due. Fines are $1.00 per day until the media is returned or until a maximum of $20.00 is reached.


      Learn how simple it is to put items on reserve at the library for your upcoming courses.

    • Holds and Recalls

      If you need a book, CD or DVD that is already checked out, you can place a hold on it or request it via ILL.  You can also place a recall by visiting the circulation desk.

      Holds

      Holds are appropriate for items that are due soon or overdue, or when you can wait longer than two weeks. Placing a hold prevents other patrons from checking the item out or renewing their loan. 

      How to Place a Hold Online

      To place a hold on an item through Library Search:

      1.    To place the item on hold, first click on the Request tab.
      2.     Click on the Sign-in link to log in to your library account.
      3.     The Hold option is selected by default.   Next, you need to select a Pickup Location. Uptown patrons should select Howard-Tilton Circ Desk. Patrons may also choose to pick up recalled items at the Matas Library of the Health Sciences downtown.

      To place a hold on an item through the classic catalog:

      1.     Click on the Make a Request link. You will be prompted to log in to your library account.
      2.     Click on "Place a Hold for a checked out item".
      3.     Enter your Splash Card ID or barcode, then click Submit.

      Recalls

      Recalls are used when you need a book within a short time frame.  When a book is recalled, the patron that has the book has 10 days to return it.
       
      How to Place a Recall

      If you wish to place a recall, you must visit the Circulation Desk, located on the first floor of Howard-Tilton Memorial Library.  Circulation staff can manually place a recall on any checked-out book from there.

      Interlibrary Loan

      If you need an item and do not wish to wait for a hold or recall, you can request it via Interlibrary Loan.  Information on using ILL can be found here.

      Information on placing a hold or recall on a library item.

  • Study Spaces

    • Learning Commons

      The Learning Commons on the first floor of the Howard-Tilton Library is a dynamic, collaborative student environment combining research, technology and media.

      The space features individual and group work areas, comfortable seating in a variety of configurations, and Macs and PCs equipped with an array of software, including productivity apps and media production tools. Laptop visitors to the Learning Commons will find a high speed wireless network, convenient electrical locations and laptop-friendly seating.

      Just as important as the technology and amenities, the Learning Commons is also the place to interact one-on-one with research specialists and technology experts. These professionals are on hand throughout the day and evening to assist students with their research and learning activities.

      Learning Commons on First Floor

      The Learning Commons on the first floor of the Howard-Tilton Library is a dynamic, collaborative student environment combining research, technology and media.

    • Second Floor Study Commons

      The design of the 2nd Floor Study Commons includes seating types that have proven to be popular among students using the Selley Study Commons on the 3rd floor and that was constructed in 2011.  Additionally, it incorporates some design elements from the 1st floor Learning Commons below that was constructed in 2008.  In others words, it’s a bridge space between the two, with several choices of both group and individual seating.  Most of the tables in the new 2nd Floor Study Commons where groups can sit have low divider panels to also accommodate private study.

      One long counter top table is meant to respond to students’ requests for stand-up tables, although tall chairs are also provided alongside for those who also want to use the counter tables but while seated.
       
      The area provides an additional 93 seats for those studying in the library, and just in time for the upcoming study and exam period.  All the new tables in the area provide power outlets for students’ laptops or other devices.   Network access in the area is provided via Wi-Fi.
       
      The furniture for the area was purchased through the company Library Interiors Inc., which also produced the  design and its layout drawings with assistance from Lindsay Hellwig, who handles design services for Tulane Capital Projects & Real Estate Group (CPREG).  The electrical system that lays underneath the new carpet in the area was supplied through AD Wynne Co., and installed with help from Tulane’s Facilities Services and Rocker Electric Inc.

      Not far from the 2nd Floor Study Commons is another space called the Graduate Study Room.


      Secod floor study commons
      A brief summary of the Service Type.

    • Selley Study Commons

      The Selley Study Commons is a quiet study area on the 3rd floor that offers furniture designed for quiet, individual study. The area has been officially named in honor of Paul P. and Elizabeth Selley, and the Selley Foundation, which provided the original funds to develop the same space into a reading and study area.

      The Study Commons provides seats that are nearly all private seating rather than group seating around tables. Still, students wishing to study together in groups in the study commons can effectively do so, since most of these private seats are grouped in clusters and where new tables are provided they are more effectively placed. These furniture clusters are of four basic types:  Carrel seating (seat clusters with 4 units each, two units on each side), Pod work stations (work station seating in circular sets for single users), and individual lounge seating with privacy screens (individual soft chairs with built-in tablet arms and accompanying movable privacy screens with white boards).

      Third Floor Selley Study Commons

      The Selley Study Commons is a quiet study area on the 3rd floor that offers furniture designed for quiet, individual study.

    • Group Study

      Howard-Tilton has group study rooms on the first floor. Go through the glass doors beyond the PJ's coffee stand and take a left at the first row of books. There you will find two group study rooms with white boards and large monitors for group work. Bring your own Mac Mini DisplayPort to VGA Adapter to connect to the large monitor.

      Group work is also welcome in the Learning Commons on the 1st floor, in the elevator lobbies, and in the snack lounge in the basement.

      Group work is not allowed in the Selley Study Commons on the 3rd floor.

      A group study room is available on the fifth floor on the Dixon side of the building.

      Room 602 off the elevator lobby is available for group study if not reserved for a class or meeting. Student organizations registered with the Office of Student Programs may also reserve this room for meetings. Meetings must be approved and may be scheduled no more than two weeks in advance. Reserve room 602.

      If you need a quiet room for a Skype interview, check with the Tulane Career Center.
      First Floor Group Study Rooms

      First Floor Group Study Rooms exterior

      First Floor Group Study Rooms interior

      Fifth Floor Group Study Room


      Fifth Floor Group Study Room

      Fifth Floor Group Study Room inside

      Room 602

      Room 602 exterior

      Room 602 inside

      Howard-Tilton has several options for group study throughout the building.

    • Graduate Study Carrels

      Carrels available for assignment to graduate students and post-doctorates are located on the 1st, 2nd and 3rd floors of the library. Preference for carrel assignment is given to graduate and post-doctoral students whose subject collections are located in the Howard-Tilton Memorial Library. Latin American Studies graduate students must contact the Latin American Library for carrel assignments on the 4th floor. Law students have access to research carrels in the Law Library in Weinmann Hall.

      All materials in the carrels must be properly checked out at the Check-Out desk. The carrels will be inspected periodically and any items that are not checked-out and any non-circulating materials will be removed and returned to the shelves.

      Personal belongings of value should not be left in the carrels. Carrel assignments are made at the Check-Out Desk. A refundable deposit of $25.00 is required.

      To apply for a graduate carrel, please read the graduate carrels regulations and submit the Carrel Application Form . 

      Assignments are from September 15 to September 15 of the following year. All carrels must be renewed yearly. Failure to renew may result in removal from the carrel.

      PLEASE NOTE: When a carrel has not been renewed all personal items will be stored and held for 30 days after which time they will be disposed of. Please be sure to clear your carrel before you give up your carrel.

      graduate student study carrel

      Carrels are available for assignment to graduate students and post-doctorates only.

    • Graduate Study Room

      A new kind of graduate study area was recently completed on the 2nd floor and is now open for use.  The area, called the Graduate Study Room, is intended to provide quiet study space for graduate students in ways similar to the older grad carrels also located along the west side of the building, mostly on the northwest sides of the 2nd and 3rd floors.  In this new space, however, the furniture is significantly upgraded, access to the space is controlled via swipe card, and its seating is available on a first-come, first-serve basis rather than signed out for an entire semester.

      The new Graduate Study Room and its different type of access are intended to make quiet study space available to larger numbers of graduate student researchers.

      Here are some general facts about the Graduate Study Room:
      • Access is available to Tulane graduate students who swipe their Splash Card ID through the card reader next to the entrance door, located on the southwest side of the 2nd floor not far from the new 2nd Floor Study Commons.  

      • All Tulane graduate students regardless of program may use the room, but only Tulane graduate students.

      • 20 carrel-like tables with tall sides have been installed in the room.  Some soft seating is coming as well.

      • Seats within the room are not reserved and may not be reserved, but are available to the user as long as s/he remains in them.

      • The room can be used by Tulane graduate students during all library hours when the upper floors (2-6) are open.
      The furniture for the room was purchased through the company Library Interiors Inc., which also produced is design and layout drawings with assistance from Lindsay Hellwig, who handles design services for Tulane Capital Projects & Real Estate Group (CPREG).


      Graduate Study Room
      The Graduate Study Room on the 2nd floor is intended to provide quiet study space for graduate students.

    • Faculty Studies

      Faculty Study Information
      • Applications for new faculty studies can be made by submitting the Faculty Study Application Form online. Available studies are assigned on a first-come, first-serve basis.
      • All faculty studies must be renewed on an annual basis. The deadline to renew for 2016-17 is October 30. If you are currently assigned a study you must fill out the Faculty Study Application Form for renewal before the deadline. You will be able to retain your current study if you renew by the deadline.
      • All full-time tenure track and emeritus faculty on the Uptown campus, except those faculty members associated with the Law, Business and Medical Schools, are eligible for faculty studies in the Howard-Tilton Memorial Library. See below for Post-Doctoral Faculty availability.
      • Faculty studies are meant primarily for research and scholarship. The studies are not to be used to hold office hours or for storage. Using the study simply for storing books or other materials is not considered an appropriate use. Faculty studies should not be considered personal offices or "belonging" to the faculty member.
      • There is regularly a waiting list for faculty studies. In order to meet this demand, we may ask faculty members to share studies. If you are asked to share your study, please be respectful of other faculty research needs. Faculty should work independently to set up schedules to share the study. If you know someone you would like to share a study with, please make a note on the application. Both faculty must submit an application.
      • If you would like to request a study in the Latin American Library (LAL), please indicate so on the application form.
      • If you are relinquishing your study please remove all personal items from the study and return the key to the Administrative Office. Personal items left in the study will be removed and held by the Administrative Office and held for thirty (30) days. Any keys not returned, unreported damage to the carrels or excessive trash will be charged to the faculty member.

      Faculty Study Application Form

      faculty study

      Faculty studies are intended for faculty with projects that require extensive use of library materials which cannot, or can only with difficulty, be used away from the library.

    • Lockers

      Lockers are available to any registered student on a first-come, first served basis. Lockers are located on the 2nd, 3rd, and 4th floor. You may apply for a locker at the Check-Out Desk or online using the Locker Application form .

      No food, drinks in non-approved library containers or items not checked-out to the locker holder may be put into lockers. Library materials may be checked to the locker for an extended period. Lockers will be opened regularly for inspection by authorized library personnel.

      Locker holders leaving New Orleans for a semester or longer must release their locker for assignment during their absence, with the understanding that a locker may be reassigned upon their return. Unauthorized students are not allowed to use the lockers, nor are they allowed to store materials in lockers.


      lockers

      Lockers are located on the basement, 2nd, 3rd, and 4th floor.

  • Computing & Printing

    • Computers

      The Learning Commons on the 1st floor is equipped with both PCs and Macs, and a large screen display for group presentation practice and collaborative work. More computers can be found in the elevator lobby of the 2nd, 3rd, 4th, 5th and 6th floors. The computers are equipped with the following software:

      • Microsoft Office: Word, Excel, Access, PowerPoint
      • Web browsers: Chrome, Firefox, Internet Explorer
      • PCs have statistical software: SAS, SPSS (formerly called PASW), Matlab 7.10
      • Macs have :
        • video and audio production software: Final Cut Express , Audacity , VLC, iMovie, Adobe Audition
        • statistical and mathematical software: SPSS 22 and Mathematica 10
        • Adobe Creative Cloud 2014 (Acrobat Pro,Audition, Illustrator, InDesign, Photoshop, Premiere Pro)
        • Microsoft Office 2011(Word,Excel, PowerPoint)
        • Safari web browser, Keynote, Numbers, Pages

      To use these computers, you must be a Tulane affiliate with a valid login and password (your Tulane email username and password). For more information on using computers at the library, please review the Computer Use Policy.
       


      Guest Computers

      A number of computers equipped with internet access and the Microsoft office suite available to guests are located on the 1st floor in the lobby and in the 2nd and 3rd floor book stacks areas.

      Guests may access the non-login computers for academic research only. Use of library computers by guests for non-academic purposes (i.e. recreation) is expressly prohibited, and guests may be asked to verify that they are using a computer for academic research purposes only. Tulane students, faculty and staff have priority over guests in cases where an insufficient number of computers are available in the library. We reserve the right to limit the amount of time that a guest may occupy a computer; normally this should not exceed two hours per day.

      The Howard-Tilton Memorial Library provides a robust computing environment for Tulane affiliates.

    • Printing

      There are three black-and-white printers and a color printer located on the 1st floor in the Learning Commons. There is also one black-and-white printer in the 1st floor stacks area past the PJ's coffee stand, one located in the elevator lobby on the 3rd floor, and one located on the 6th floor.

      Click here for information about wireless printing and the necessary drivers to install on your computer.

      first floor printers

      Print Instructions

      • When you are ready to print, select a printer in the print window on your workstation. You have several print destinations in the Howard-Tilton Library to choose from.
      • At the Print Station, run your card through the card reader. Use the mouse to retrieve your print job(s) and select "Print" to print. That's it. The system tells you how much each print job will cost and how much value is left on your card.

      Cost of Printing

      Black & White prints cost 10 cents per page. Color prints cost 70 cents per page.

      Who Can Print

      Tulane Students, Faculty, and Staff can use the printing system with their Splash cards, adding cash value to their cards at vend stations in the library (in the 1st Floor lobby near the elevators), at the Lavin-Bernick Center, or at Richardson Memorial Hall. Visitors to the library are also encouraged to use the system, purchasing a card at vend stations in the library (in the 1st Floor lobby near the the elevators) or at the Lavin-Bernick Center.

      Adding Value to your Card

      The card dispensers at the Howard-Tilton Memorial Library (in the 1st Floor lobby near the elevators), the Lavin-Bernick Center, and on the 1st floor of Richardson Memorial Hall allow card holders to add cash value to their purchased cards or to their Splash cards. Just follow the directions at the machine.

      Tulane Students, Faculty, and Staff may also use Gibson Online to add value to their Splash cards with a credit card.

      A networked printing system at the Howard-Tilton Memorial Library is designed to print high-quality laser prints from work stations throughout the library building and in the Architecture Library in Richardson Memorial Hall as well.

    • Copying

      Self-service black-and-white copy machines are located on the 1st and 5th floors of the Howard-Tilton Memorial Library. Copies cost 10 cents per page. The copy machines accept only Splash cards or printing/copying cards purchased from the card dispenser in the 1st floor lobby near the elevators. Copiers do not accept cash or coins.

      The Schiro Reading Room, which serves the Louisiana Research Collection and University Archives, is located on the 2nd floor of Jones Hall and has a self-service overhead digital scanner with the option of a cradle (for books) or flat surface (for documents). Scans may either be saved to a USB drive or e-mailed directly from the scanner. Emailing works only with a limited number of small files, so researchers should bring their own USB drive.

      Adding Value to your Card

      The card dispensers at the Howard-Tilton library (in the 1st floor lobby near the elevators), the Lavin-Bernick Center, and on the 1st floor of Richardson Memorial Hall allow card holders to add cash value to their purchased cards or to their Splash cards. Just follow the directions at the machine. 

      Tulane Students, Faculty, and Staff may also use Gibson Online to add value to their Splash cards with a credit card.

      Copiers are on the first and fifth floors of the Howard-Tilton Memorial Library.

    • Computer Policy

      Responsible Use

      All individuals should use the library computers responsibly in pursuit of academic functions. In doing so, they must not infringe on the rights or privacy of others or the integrity of the computer system, and they must abide by Technology Services' university-wide policy on use of computers and networks. The following list characterizes some, but not all, unacceptable uses of computers in the Library:

      • Repeated use for non-academic or non-research purposes by non-Tulane affiliates.

      • Downloading or installing software to hard drives.

      • Deliberately altering any files or modifying the configuration of any Library workstation or peripheral.

      • Violations of the Library computer security or network integrity, including attempts to bypass network security, obtain passwords, share passwords with others, or the unauthorized use of passwords.

      • Destruction or damage of computer equipment, or the removal of any part of the Library computer workstations.

      • Use of two or more library computers simultaneously

      • Connecting personal computers, laptops, or other devices to the Library network.

      • Game playing, including interactive games

      • Copying any copyright-protected digital content

      • Any illegal activity

      Any individual found to be using the computers to the distraction of another user or limiting access to the computer for the research purposes of another user, will be required to cease the activity, unless they can demonstrate that they are completing an academic assignment for a Tulane University class. Repeated violations by students, staff or faculty will be referred to the appropriate campus disciplinary body. Violations by non-affiliated users will be referred to the Department of Public Safety and violators may be removed from the campus.

      Guests (Non-Tulane Library Users)

      Guests may access the non-login computers for academic research only. Use of library computers by guests for non-academic purposes (i.e. recreation) is expressly prohibited, and guests may be asked to verify that they are using a computer for academic research purposes only. Tulane students, faculty, staff, and users of federal depository collections have priority over guests in cases where an insufficient number of computers are available in the library. We reserve the right to limit the amount of time that a guest may occupy a computer; normally this should not exceed two hours per day.

      Food and Drink

      Although drinks may be consumed in the library in a covered container, users should exercise caution near computer equipment to avoid leaks or spills. Damage resulting from spills will be the responsibility of the user. Food is not permitted in the library, except in the lounge area near the PJ's coffee stand and in the snack lounge in the basement. See the food and drink policy.

      All individuals should use the library computers responsibly in pursuit of academic functions.

    • Wireless

      Tulane Students, Faculty and Staff Wireless Access

      Connect to the wireless network by selecting ‘eduroam’ and entering your Tulane email address and password when prompted. Eduroam authentication allows Tulane students access to wireless networks on other participating college campuses as well. If you are unable to connect your device to eduroam, contact the TSNOC (Technical Support and Network Operations Center) at: 

      Uptown: (504) 862-8888 or ext. 28888
      Downtown: (504) 988-8888 or ext. 88888
      help@tulane.edu

      The Technology Services Knowledge Base has information on the settings for Tulanians visiting participating Eduroam institutions.

      Guest Wireless Access

      Guest access to the wireless network is only available to students, faculty, and staff from participating Eduroam institutions in the United States or Eduroam institutions from around the world.

      Tulane's wireless network is a dedicated resource for Tulane students, faculty, and staff.

    • Technology Help

      Visit the Learning Commons to compose a paper, edit a video, produce a presentation, print a document in black & white or in color on high-resolution laser printers, or search the Web on a choice of PCs and Macs.

      Technology Services student workers are available in the Learning Commons to assist with printing, using the Eduroam wireless network, basic software help, and borrowing equipment such as camcorders, tripods, and headphones. To reach the Technology Desk, call 862-8646.

      For assistance when the Technology Services desk in the Learning Commons is unstaffed, check the Technology Services site for information about receiving help via phone, chat, or the knowledge base.

      Walk-up technology help services are available Monday through Friday 8 am to 9 pm and Saturday & Sunday 9 am to 9 pm at the Service Center located in the Learning Commons on the 1st floor of the Howard-Tilton Memorial Library.

    • Off-Campus Access

      Please Note:

      Off Campus Login has changed. You will be prompted to login when you connect to a licensed resource. 

      Database licensing agreements allow access only for current students, faculty and staff to use the library databases from off-campus. We regret that we are unable to provide off-campus access to alumni.

      Virtual Private Network (VPN)

      If you are logging in to the library web site using a Tulane Virtual Private Network, you will need to log off the VPN to use library resources. 

      Logging in to the proxy server

      Proxying your research session is done at point of need: when you get to a resource that the library subscribes to, you will be prompted to login. Once you’ve logged in, a cookie will be saved by your browser, so you shouldn’t have to log in again during your session. If you try to access a library subscription and get an error message or otherwise aren’t able to, please report the problem to the Research Help Desk: (504) 865-5606, libref@tulane.edu, or by chat.

      Problems logging in to different resources

      Once you have logged on to the proxy server, you should not need to login again to use other resources. However, if you do encounter problems accessing additional resources, try re-logging on to the proxy server. There are several reasons you may have to log in again. A few of them are:

      1. You may have timed out of the proxy server.

      2. You may have timed out of the database you were using.

      3. You may have unintentionally logged out of the proxy server by closing the database/window you were originally logged in on. If this happens frequently, please report the problem.

      Problems accessing specific resources

      If you are logged on, but still having problems finding or accessing the needed resource, some possible scenarios are listed below.

      Accessing certain years/issues/volumes of online journals

      We do not have complete full text runs for all journals - so double-check to make sure that we really are supposed to have access to a particular journal. You can do this by looking at the years of access in the e-journal title list and also looking in the library catalog. Several vendors will list all of their online journals in their database, even though we don't own access to all of those journals. This understandably leads to confusion, so check both the catalog and the e-journals list to see if we truly should have access to the full text of the journal.

      Accessing resources directly

      The login page for the proxy server is a Tulane-branded white page with a box for a username and a box for a password, with instructions on what to use for each. If you are getting a login page that is brand specific - for example, "Please enter your ProQuest password." - this indicates that you are not going through the proxy server. Make sure you are going through the library web site and authenticating before you get to the digital resource. We pay (quite a bit of money) for these digital resources, they are not available to everyone with Internet access. You have access to them strictly because you are affiliated with Tulane University. While you can get to a resource directly if you are on campus, this is because you are automatically being authenticated by Tulane University's IP range. If you try to go directly to JSTOR for example, using your own Internet Service Provider, JSTOR will have no way to verify that you are affiliated with Tulane University and will not give you access. If you go through the library web site, and authenticate, this tells the vendor that you belong to the Tulane license agreement.

      Resource is full/all seats are taken

      A few of our resources have a limited number of simultaneous users - when all of the available "seats" are being used, sometimes you will get an error message and other times the product will forward you to a login screen. If this appears to be the problem, try the resource again in a few minutes for one of the available seats to open.

      Report problems

      Sometimes our online resources experience a technical problem. There might be a problem with the server, or even scheduled upgrades when a database might be unavailable for a short time. To verify a resource is not functioning, you can contact the Research Help Desk at (504) 865-5606 or by chat to have them test whether the resource is functioning on campus. Since we have so many resources available, we rely on our patrons to let us know when they experience a problem with any of our resources. This helps us get started on restoring access as soon as possible.

      To report a problem, please contact the Research Help Desk: (504) 865-5606, libref@tulane.edu, or by chat.

      Find out how to access the library's resources such as databases and electronic journals from off-campus when you are at home or abroad.

    • Scanning & Faxing

      Several scanners are available in the stacks area of the first floor. A scanner can also be found in the lobby of the fourth floor.

      No fax machines are available for public use in the library. However, you may use a free online site Faxzero.com to fax word documents or PDFs. If you have a printed document, use a scanner to scan your document and then create a PDF. See the Technology Services desk for assistance with scanners.

      scanner and computer
      A brief summary of the Service Type.

  • Publishing

    • Copyright Info

      A brief summary of the Service Type.

    • Researcher Services

      A brief summary of the Service Type.

    • Tulane Journal Publishing

      Tulane University Journal Publishing is an open access, peer-reviewed journal publishing service which provides a web-based platform for scholarly and academic publishing to the Tulane community.

    • Tulane Theses & Dissertations

      The Tulane Theses & Dissertations Archive allows for the submission and accessing of theses & dissertations at Tulane University.