If an item is currently checked out, you can place a hold to have it set aside for you once it’s returned. You may also request a recall, which asks the current borrower to return the item sooner. While Tulane Libraries no longer charge overdue fines, replacement fees do apply for lost items.
Placing a Hold on a Checked-Out Item
Holds are appropriate for checked-out items that are due to be returned soon or are overdue. Placing a hold on the item prevents other library users from checking the item out or renewing their loan. Follow the same steps as Requesting an Item to place a hold on a book that is checked out. Users may also contact the Circulation Department (circ@tulane.edu) to request a hold.
Placing a Recall on a Check-Out Item
Recalls are used when a book is needed within a short time frame. When a book is recalled, the borrower who has the book has 10 days to return it. To place a recall, visit the Check-Out Desk located on the first floor of Howard-Tilton Memorial Library or contact the staff there at circ@tulane.edu. Circulation staff can place a recall on any checked-out book.
Lost Items
The library does not charge general overdue fines. It does charge fines for unreturned course reserve items or recalls, and fees are collected for lost or heavily damaged items. Borrowed items are declared lost when they are more than 28 days overdue. At that point, the borrower is charged a replacement cost for the item through the Bursar’s Office, which also issues the charges for reserve fines and recall fines. The replacement cost for a book is $115.
Should a user wish to appeal one of these charges, they should first speak with the supervisor on duty at the Check-Out Desk. If the problem is not resolved, the user may fill out an appeal form. Appeal forms are available online and at the desk. Appeal forms must be filled out completely and accurately and include any documentation that will help the Appeals Board make its decision. The Appeals Board is comprised of three librarians and/or staff members from various divisions of the library and the Head of Access Services. The Appeals Board meets monthly (when there are appeals to be heard). The Board’s decisions are sent to the user using a decision form.